Caretaker

Role profile for the position of Caretaker
Job title: Caretaker
Reports to: Estate Services Supervisor

Main purpose of the role
Responsible for delivering a high quality caretaking service to residents, ensuring that estates are clean, tidy and safe while delivering customer focus at all times

Key Accountabilities

• Inspect and clean all communal areas in accordance with agreed specifications including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins.


• Carry out health and safety checks of communal areas as required.
  
  Report bulk rubbish, graffiti, abandoned vehicles to the appropriate teams.


• Ensure compliance with the Group Health and Safety policy and legislation.
  
  Adhere to all risk assessments and safe working practices and report all accidents and incidents within the agreed timeframes.


• Grit estate access paths and roads when snow/ice expected.


• Assist in monitoring internal and external services provided on the estate.


• Store all equipment and chemicals safely in line with the control of substances hazardous to health (COSHH) regulations and health and safety guidelines.


• Record all work through the Estate Services Monitoring system including reporting repairs and AntiSocial Behaviour issues to the relevant departments.


• Deal with residents courteously and respectfully, being helpful at all times.


• If company van supplied, ensure company vehicles are kept clean, relevant inspections completed, and accidents/damage/incidents reported in the correct manner.


• Undertake any other duties broadly consistent with the level of the post as required by the team leader/operations manager

Experience and pre-qualification criteria
Essential

• Good standard of general education


• Evidence of providing a customer focused service


• Able to effectively use a hand held computer device


• Hold a full valid manual UK driving license

Desirable

• Awareness of manual handling and health and safety in the workplace


• Knowledge of Control of Substances Hazardous to Health (COSHH) Regulations.


• Knowledge of the British Institute of Cleaning Science (BICSs)


• Experience of cleaning or caretaking duties