Support Planner


An exciting NEW opportunity to join our Office Team!


Working in care and looking to develop your career?


First City nursing services have a vacancy as support planner within the SHAPE (Strength-based, holistic, approach/aspirations/assessment, promoting, enablement) team for someone who is truly passionate about providing high standards of outcome focused, person centred, strength based care in the community and at home.


As a SHAPE facilitator you will be responsible for the assessment and writing of strength based care plans, risk assessing, MAR detailing, Auditing and compliance.


Location: Swindon


Salary: £24,960 - Additional earning exist within the company


Hours: Monday to Friday 08.30-17.00


No on call responsibilities with this position


In this role you will be working closely with the client and their care team to create and tailor their own package of care.

You will be required to think outside the box about alternatives to formal care services and understand how to utilise local services and facilities to deliver a truly person centred service that is compliant with standards set by CQC.


As a SHAPE facilitator you will be required to attend assessments and rebuilds with the client and their families and liaise with a variety of professionals across the health sector.

First city works closely with a vast array of clients and services so adaptability is a must.


For this role you must have a background of at least 12 months in care delivery, hold a level 2 qualification, equivalent or above in health and social care and you MUST drive with access to your own vehicle.


Key Skills you should possess:



  • Good English and computer skills are important

  • Excellent communication skills

  • A professional manner supporting a ‘can do' approach to work.

  • Applicants must be flexible and reliable with the ability to work alone and as part of a team.

  • Be able to problem solve and manage workloads in a high pressure environment.

  • Driving license and use of personal vehicle for work purposes is essential for this role


In return we offer:



  • Excellent training and support

  • Access to Blue Light Card discount scheme

  • Motor maintenance discount with a local garage

  • 28 days annual leave entitlement

  • Free onsite parking

  • Access to Employee assistance programme with Health Assured.

  • Additional industry recognised training

  • Workplace pension with Nest

  • Refer a friend scheme


ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING


PLEASE NOTE: If you apply for this role and aren't suitable a member of our team may direct you to a different role





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