Contact Supervisor

Make a Difference in Children's Lives: Contact Supervisor (3 Months + Ongoing)

Do you have a passion for supporting children and families? Are you a reliable and caring individual who enjoys working in a team environment?


Solihull Council are seeking a dedicated Family Time Supervisor to join their team.

In this role, you will play a vital role in ensuring positive connections between looked-after children and their birth families.

This role is on an initial 3 month contract with the potential for extension based on performance and funding.

And with the possibility of a permanent role further down the line as well.


Pay: £15.70 an hour


Location: Chelumunds Place (Solihull)


Hours: Full-Time, Mon-Fri, Core Hours 09:30-5:30


What you'll do:



  • Coordinate and supervise family time between children and their families at designated contact centers and community settings.

  • Create detailed observations and reports on your interactions with children and families.

  • Liaise with social workers and escalate any concerns you may have about a child's well-being.

  • Contribute to a positive and supportive environment for children and families during these visits.


What you'll bring:



  • A valid driver's license with access to a car for transporting children to and from family time.

  • A relevant qualification, such as NVQ Level 2 in Working with Children and Young People (or equivalent experience).

  • Experience working with children, young people, or families in a social care, educational, or voluntary setting.

  • A strong understanding of child development and the needs of children in care.

  • Excellent written communication skills to document observations and reports.

  • A commitment to safeguarding children and promoting their well-being.

  • A team player with a caring and reliable personality.


If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.


Working with Service Care Solutions comes with many benefits, including:



  • A specialist consultant within an experience and dedicated recruitment team

  • Excellent rates of pay

  • Payroll service twice a week


Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.




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