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IT Operations Manager (Rollout Specialist)

Are you an experienced IT Project Leader with a passion for managing large-scale projects and ensuring operational excellence? Do you excel in leading teams and driving process improvements? If you're ready to take on a dynamic role, we want you!


Role: IT Operations Manager (Rollout Specialist)

Location: Frankfurt


Key Responsibilities:

  • Project Management: Take charge of operational management across our diverse portal landscape, including information, administration, and employee portals.

  • Quality Assurance: Guarantee top-notch service quality, while managing deadlines and costs effectively.

  • Operational Coordination: Strategically plan, control, and coordinate activities among various organisational units.

  • Innovative Development: Lead projects focused on the development and commissioning of new specialised procedures.

  • Performance Monitoring: Maintain and enhance key performance indicator systems to ensure optimal control of operations.

  • Strategic Decision Making: Craft and present decision papers on crucial operational aspects.

  • Cost Efficiency: Conduct thorough economic efficiency analyses to maximise cost-effectiveness.

  • Process Adherence: Ensure strict adherence to IT service management processes, maintaining process conformity at all times.


Must-Have Qualifications:

  • Extensive Experience: A minimum of ten years in managing large IT projects, overseeing full life cycles from inception to operation.

  • Operational Expertise: At least ten years managing IT operations for specialised applications within an enterprise environment.

  • Process Management: Proven experience in introducing and restructuring operational processes (ITIL V3).

  • Service Management: In-depth knowledge of IT service management and process management, with a strong emphasis on DevOps.

  • Project Leadership: Skilled in both classic and agile (e.g., Scrum) project management methodologies.

  • Language Proficiency: Fluent in German, both written and spoken.


Why Join Us?

  • Innovative Environment: Engage with cutting-edge technology and lead pivotal projects that shape our IT landscape.

  • Career Advancement: Benefit from numerous opportunities for professional growth and career progression.

  • Dynamic Team: Collaborate with a team of passionate professionals dedicated to operational excellence.


How to Apply:

If you're ready to leverage your expertise and make a significant impact, we want to hear from you! Submit your application today and be a part of our journey to operational success.


Apply Now!


Note: Applications can be submitted in English or German



No terminology in this advert is intended to discriminate on the grounds of gender, race, age, national origin, sexual orientation, and we confirm that we are happy to accept applications from persons of any age or experience for this role.