Rust-Oleum

Regional Manager (Grainger)

JOB DESCRIPTION



GENERAL PURPOSE OF THE JOB:


The Regional Manager, Grainger (RMG) plays a critical role in moving the Grainger Roofing Program to new levels of achievement.

The RMG is responsible for driving Grainger sales results in both product and service; and is accountable for the profitability and growth of the Grainger program.

Will lead the sales effort of the Grainger Roofing Program and work in partnership with the National Sales Manager, Grainger (NSMG), the Tremco Regional Sales Managers (RSM) and Tremco Roofing Advisors and WTI to ensure that the Grainger Program's strategic, and financial goals are both met.

In order to maximize the potential of the assigned region and sales representatives, the successful RMG must be prepared to design and implement sales growth strategies that meet the specific needs of the Grainger customer base.

RMG displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.



ESSENTIAL DUTIES AND RESPONSIBILITIES:



This role is expected to collaborate with National Sales Manager, Grainger (NSMG) and the Vice President, Controller, Administration, and New Business Development on the following items:

  • Establish sales strategy and supporting business plan that is focused on growth and profitability within the assigned region.
  • Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals.
  • Ensure business plan is aligned with the objectives and goals of the Divisional strategic plan.
  • Continually review and modify short and long-term plans as needed based on changing business/market conditions.
  • Participate in Grainger market launch initiatives such as Grainger district meetings, webinars, tradeshow, supplier events, etc.

This role is expected to collaborate with the Tremco Roofing Regional Sales Management team and the Tremco Sales Force group on the following items:

  • Exceed sales and gross margin targets as outlined in the annual plan.
  • Coordinate action plans to penetrate new Grainger markets and expand in existing territories.
  • Develop, maintain, and control sales budget with a focus on profitability.
  • Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closings.

    Provide assistance in the preparation of proposals and presentations to the Grainger customer.
  • Provide coaching to new representatives that embark within the Grainger program.

    As to how to spend time, calling and selling techniques, how to submit proposals, bestselling practices, etc.
  • Conduct regular sales meetings that focus on Grainger regional sales objectives, pertinent business information, goals and strategies.
  • Work with the Tremco RSM's on a monthly basis and Sales Representatives on a weekly basis to obtain a status update on all open Grainger proposals/projects.

    Report a monthly report on all findings to the Vice President, Controller, Administration, and New Business Development, Tremco Sales Management Teams.

Active communication with Sales Force, National Sales Manager, Grainger (NSMG), and the Vice President, Controller, Administration, and New Business Development.

  • Stay in contact and report any information that is of value to the NSMG, Vice President, Controller, Administration, and New Business Development, Senior Director of Sales, and Executive VP, i.e.

    regarding competitive pricing, product issues, market trends, new concepts, and/or monthly program updates.
  • Work with the NSMG,Vice President, Controller, Administration, and New Business Development, and Executive VP to assess sales performance and market trends for the roofing market to determine appropriate adjustments to meet or exceed objectives.
  • Ensure that the Roofing Division's Policies are communicated and implemented.
  • Provide timely feedback to management regarding sales activity/performance to plan objectives.
  • Provide end of the month reports that clearly communicate results.
  • Participate in any planning, update/status meeting at the request of the NSMG, Senior Director of Sales, Vice President, Controller, Administration, and New Business Developmentand Executive VP.

EDUCATION:


Bachelor's degree from four-year college or university; or one or two year's related experience and/or training; or equivalent combination of education and experience.


EXPERIENCE:

  • 3+ years successful outside sales experience, preferably industrial sales.

  • 5+ years experience in field sales management.

  • Ability to lead, manage and develop local field sales representatives through coaching and mentoring.

    Management experience should include recruiting, interviewing, training and developing a productive sales team.

  • Financial management (to include analyzing market data and developing sales plans), and organizational skills required.

  • Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.

  • Knowledge of construction, building and facility maintenance a plus.

  • Should have experience with word processing or spreadsheet software, internet software, and contact management systems.


Required/Competencies:



To perform the job successfully, an individual should demonstrate the following competencies:



Visionary leadership


Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.


Change Management


Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.


Delegation


Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.


Collaboration


When appropriate, includes others in planning, decision-making, facilitating and process improvement; Takes responsibility for activities; Makes self available to team; Provides regular feedback; Develops skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; continually works to improve sales and leadership skills.

Must be able to build a collaborative working environment within his/her Region and Tremco Corporate.




Build relationships and deliver exceptional customer service


Exhibits professionalism at all times.

Manage difficult or emotional customer or employee related situations; Respond promptly to customer and team needs; Solicit customer feedback to improve service; Respond to requests for service and assistance from customers and/or team members.


Interpersonal and communication skills


Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.


Analytical skills


Problem Solving - Identify and resolve customer/employee problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions.

Strategic Thinking - Analyze market and competition; Identify external threats and opportunities; Adapt strategy to changing conditions.

Judgment - Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.


Business skills and practices


Technical Skills - Pursue training and development opportunities; Strive to continuously build knowledge and skills.

Business Acumen - Understand business implications of decisions; Display orientation to profitability; Demonstrate knowledge of market and competition; Align work with strategic goals.

Ethics - Keep commitments; Inspire the trust of others; Work with integrity and ethically; Uphold organizational values.

Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Set goals and objectives; Develop realistic action plans.

Safety and Security - Observe safety and security procedures; Report potentially unsafe conditions.


ADDITIONAL INFORMATION:

  • Ability to climb interior/exterior ladders and carry equipment and/or material up to approx.

    75 lbs.

    over long distances.
  • Capable of walking along roof top edges (no fear of heights, good balance, etc.).
  • Exposure to outside weather conditions (heat, cold, etc).
  • Ability to travel overnight.

    2/3 of the time

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
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