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FRONT OF HOUSE/CUSTOMER SERVICE


  • Collaborate with the Body shop Principal to devise and execute a bespoke concierge service designed to make clients and visitors feel they are in an environment of luxury and maximise their experience, which is second to none in the industry

  • Always maintain the pristine condition of the Body shop, ensuring it reflects the luxury brand image

  • Develop a comprehensive understanding of the Body shop business, products, and services

  • Welcome and assist visitors upon their arrival to the Body shop, providing a warm and professional reception

  • Ensure clients are offered refreshments and that the seating and refreshment areas are consistently well-stocked

  • Manage incoming calls, directing them to the appropriate department or team member, and documenting messages as necessary

  • Provide administrative assistance to aiding in the smooth operation of daily activities, including creating and posting approved social media content and ordering of showroom supplies

  • Processing sales of brand merchandise and be responsible for stock take and stock replenishment



  • Essential Skills:



    • Demonstrated experience in a prestigious automotive dealership or front-of-house role within a luxury retail brand

    • Exceptional verbal and written communication abilities, with a professional and confident demeanour in interacting with both new and existing clients

    • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, coupled with strong administrative skills

    • Familiarity with CRM and sales software systems, with the capability to effectively utilise such tools

    • Passion for cars and an interest in the automotive industry

    • Proven organisational skills and exemplary time management skills

    • Commitment and discipline to adhering to the companies administrative protocols and procedures




  • Start: ASAP
  • Rate: £27000 - £32000 per annum + negotiable
  • Location: Bedfordshire, England
  • Type: Permanent
  • Industry: Automotive
  • Recruiter: Corus Consultancy
  • Contact: Ian Fletcher
  • Tel: 02082690000
  • Email: to view click here
  • Posted: 2024-08-28 09:19:18 -

  • View all Jobs from Corus Consultancy