Brokerage Officer

Join Walsall Council as a Brokerage Officer in Adult Social Care!

Are you passionate about making a difference in the lives of vulnerable adults? Do you have experience in health or social care and a talent for negotiation and communication? If so, we have the perfect opportunity for you!

Pay: £14.24 per hour
Location: Remote with occasional requirement to work onsite.
Hours: 37 hours per week, full time

This role will initally be a 3 month contract with a view to be extended.

Key Responsibilities:

• Negotiate Care Services: Work directly with care providers to secure the best possible care for our service users, ensuring timely and appropriate support.


• Build Positive Relationships: Develop strong connections with care providers, ensuring that care is delivered effectively and efficiently.


• Collaborate Across Teams: Serve as a vital link between social care teams, external providers, and commissioners, ensuring seamless service delivery.


• Monitor and Manage: Keep up-to-date with market conditions, manage referrals, and ensure all services are provided within budget and in compliance with contractual frameworks.


• Support and Escalate: Handle any concerns or capacity pressures, and escalate risks as needed to ensure the best outcomes for service users.

What We're Looking For:

• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex issues clearly to a range of audiences.


• Experience: A background in health and/or social care is essential, with a good understanding of the Adult Social Care agenda and local care practices.


• IT Proficiency: Advanced IT skills, including experience working with multiple information systems and confidently handling data.


• Problem-Solving: The ability to make critical decisions under pressure and manage time effectively to meet challenging targets.


• Flexibility: A proactive approach with the ability to adapt to changing circumstances and work autonomously.

Qualifications:

• Evidence of higher education achievement in social care, health, or an equivalent field.


• Previous office experience and relevant qualifications (e.g., NVQ Level 2 or above).

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team


• Excellent rates of pay


• Payroll service twice a week

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.