Customer Service Administrator
Permanent position, forward thinking manufacturing company, free parking on site, progressive company, lively office environment
We are looking to recruit a Customer Service Administrator for a busy manufacturing company based in Doncaster.
We welcome applications from Administrators, Customer Service Administrators, Service Administrators and candidates from an Admin background.
Duties for the Customer Service Administrator include:-
- Managing customer accounts and providing updates where necessary working within the timescales of customer deadlines.
- Ensuring all necessary customer record documents, MIS internal systems and any other record system required by customers, are complete to ensure a smooth work process for all areas of the Company and customers.
- Supporting roles to ensure vehicles arrive on time to ensure customer deadlines and expectations are met.
- Dealing with customer complaints and support requests.
- Arranging both warranty or chargeable repairs to include on site and off site works.
- Processing of sales of vehicle accessories, vehicle racking and livery accident damage.
- Contacting and liaising with customers as and when required.
- Liaising with third party suppliers as and when needed.
- Liaising with internal departments.
- General administrative duties as required.
- Ad-hoc duties as and when required
What we need from you for the Customer Service Administrator role;
- Ability to communicate effectively and professionally both in writing and verbally
- Leadership skills are preferable
- Ability to work independently and as part of a team
- Accuracy in all tasks
- Ability to learn technical information quickly.
- Flexible as the work can be varied.
- Strong organisational skills.
- Excellent computer skills and knowledge of programs such as excel preferred.
Benefits of the Customer Service Administrator role;
- Permanent position,
- Forward thinking
- Manufacturing company,
- Free parking on site,
- Progressive company,
- Lively office environment
If you would like to know more information about this role or would like a confidential and private chat, please contact Maisie Cope at E3 Recruitment.
- Start: ASAP
- Rate: Up to £24000.00 per annum
- Location: Doncaster, England
- Type: Permanent
- Industry: Automotive
- Recruiter: E3 Recruitment
- Contact: maisie cope
- Tel: 01484 645269
- Fax: 01484 500385
- Email: to view click here
- Posted: 2024-09-10 16:25:08 -
- View all Jobs from E3 Recruitment
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