Permanent position, forward thinking manufacturing company, free parking on site, progressive company, lively office environment
We are looking to recruit a Customer Service Administrator for a busy manufacturing company based in Doncaster.
We welcome applications from Administrators, Customer Service Administrators, Service Administrators and candidates from an Admin background.
Duties for the Customer Service Administrator include:-

• Managing customer accounts and providing updates where necessary working within the timescales of customer deadlines.


• Ensuring all necessary customer record documents, MIS internal systems and any other record system required by customers, are complete to ensure a smooth work process for all areas of the Company and customers.


• Supporting roles to ensure vehicles arrive on time to ensure customer deadlines and expectations are met.


• Dealing with customer complaints and support requests.


• Arranging both warranty or chargeable repairs to include on site and off site works.


• Processing of sales of vehicle accessories, vehicle racking and livery accident damage.


• Contacting and liaising with customers as and when required.


• Liaising with third party suppliers as and when needed.


• Liaising with internal departments.


• General administrative duties as required.


• Ad-hoc duties as and when required

What we need from you for the Customer Service Administrator role;

• Ability to communicate effectively and professionally both in writing and verbally


• Leadership skills are preferable


• Ability to work independently and as part of a team


• Accuracy in all tasks


• Ability to learn technical information quickly.


• Flexible as the work can be varied.


• Strong organisational skills.


• Excellent computer skills and knowledge of programs such as excel preferred.

Benefits of the Customer Service Administrator role;

• Permanent position,


• Forward thinking


• Manufacturing company,


• Free parking on site,


• Progressive company,


• Lively office environment

If you would like to know more information about this role or would like a confidential and private chat, please contact Maisie Cope at E3 Recruitment.