Relief Planner Admin Assistant

Job Title: Relief Planner Admin Assistant

Location: Doncaster DN4

Contract Type: 12 months ongoing

Weekly Hours: 36

Working Hours: 8-4 a.m Hybrid 3 Days at home 2 Office

Salary: £12.21 per hour PAYE

What's the job?

You'll be supporting our busy Repairs and Maintenance department, providing key administrative and technical assistance to keep everything running smoothly.

You'll step in as a Planner when required, ensuring that our operations stay efficient and meet key performance targets - all while providing great service to our customers and stakeholders.

Your Day-to-Day Responsibilities:

• Support the team with effective administrative systems, making full use of ICT and Electronic Document Management.


• Ensure databases and records are kept accurate and up to date.


• Be the first point of contact for enquiries, providing clear and timely responses.


• Handle invoices, payments, and documentation with a keen eye for detail.


• Provide cover for the Works Planner, managing work schedules, optimising workflow, and liaising between teams and service users.


• Maintain positive relationships with colleagues, managers, and customers to ensure seamless service delivery.

What We're Looking For:

• Experience in Administration/Housing/Maintenance,


• Experience: Previous administrative experience in a busy office is essential.


• Skills: Strong verbal communication, excellent problem-solving skills, and the ability to work independently when required.


• Bonus: Knowledge of scheduling systems would be a plus!

Why Join Us?

You'll be part of a team that contributes directly to the safety and well-being of our communities, ensuring our housing stock is maintained to the highest standard.

From arranging repairs to helping ensure homes are hazard-free, your work will have a tangible impact.

We're also committed to supporting you with training and development opportunities.

If you want to be part of a team that values excellence, community, and customer service, then this could be the role for you!