A busy practice based in Central Oxford are seeking a Medical Secretary and Administrator to support the daily operations.

With a growing patient base of over 20,000 and a dedicated team of 60+ staff, we're looking for someone to help manage the increasing workload.

Some team members have been with us for over 30 years, so you'll be joining a team that values dedication and collaboration.

This role is flexible and involves covering annual leave for the Work flow and Secretary teams, as well as assisting during high-demand periods.

Key Responsibilities

• Process clinical correspondence accurately, ensuring it is coded and forwarded to the relevant health-care professional following clinical protocols.


• Handle all practice correspondence (paper, email, and electronic) and attach it to patient records.


• Accurately read code diagnoses, procedures, and investigations while highlighting required actions.


• Identify high-risk areas requiring input from the clinical team, such as safeguarding issues.


• Collaborate with the reception, admin, and clinical teams to maintain a safe, high-quality service.

• Type letters, reports, and other documentation as required.


• Liaise with external agencies, including hospitals and community services, to ensure referrals are processed efficiently.


• Manage enquiries professionally and maintain an accurate referrals database.


• Process incoming emails, referrals, and scan documents into patient records.


• Handle administrative tasks such as answering phone calls, actioning letters, and maintaining a tidy work area.


• Support clinical staff with various administrative duties.

Desirable Experience & Qualifications

• Previous experience working as a medical secretary in a health-care setting.


• Experience working with the general public.


• Familiarity with EMIS software.

Benefits

• NHS pension


• Generous holiday allowance


• £13-15 per hour depending on experience


• Onsite parking

If you are a dedicated and motivated Medical Secretary seeking a fulfilling career opportunity, we would love to hear from you! Please contact Daniel Harvey at the MCG Health-care Group