Field Service Engineer

The Job

The Company:

A market leading diagnostics company.

Global business

A progressive, high-tech healthcare business.

Invest in their staff.

Offer career progression opportunities.



The Role of the Field Service Engineer

Deliver electro-mechanical hardware support, including proactive/reactive tasks.

Conduct technical training and customer upskilling.

Maintain administration and regulatory documentation.

Troubleshoot and resolve faults.

Perform preventive maintenance

Generate reports to enhance site efficiency.

Ensure the seamless delivery and uptime of service offerings across three sites.

Collaborate with peers and key stakeholders to align sales and service objectives.

Attend customer review meetings to outline key accomplishments and objectives.



Benefits of the Field Service Engineer

£49,700 basic, fully competent

Bonus 12% of Salary

Car or £7,200 allowance

Group Income Protection

Employee Assistance Programme

Pension

Life Assurance

Benefit Funding



The Ideal Person for the Field Service Engineer

Must have an engineering qualification

Ideally you will have clinical pathology laboratory experience but not essential

An ambitious and motivated, qualified field service professional with experience of high-value capital equipment

You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge

A logical and process-driven mindset, driven & ability to manage personal time?

Disciplined to deliver service support in line with service KPIs?

Quick learner?with innovative and continual improvement mind-set?

Experience of “on-site” customer-facing engineering support

Proven track record of troubleshooting experience?

Good working knowledge of electronics, electro-mechanical systems and information technology

Knowledge of Customer Relationship Management

A valid driver’s license and indefinite rights of working in UK are required



If you think the role of Field Service Engineer is for you, apply now!



Consultant: David Gray

Email: davidg@otrsales.co.uk

Tel no.

0208 629 5135

Candidates must be eligible to work and live in the UK.