Job Title: Technical Specialist - Sound

Position Type: Full-Time

Position Overview:

The Technical Specialist is responsible for overseeing the technical delivery of events, working both independently and as a leader of on-site teams.

This role often involves managing departmental resources, contributing to process improvements, and occasionally deputising for the Technical Manager or Group Head.

Reporting to the Technical Manager, the Technical Specialist will work closely with internal teams and clients to ensure the successful execution of events.

The role demands in-depth technical knowledge and experience, enabling the specialist to manage projects independently from planning to delivery.

The Technical Specialist will also help establish best practices and production standards, working with the Production, Sales, and Operations teams to meet technical requirements and communicate event execution plans effectively.

This position includes moderate travel, with on-site presence required at venues to deliver services.

Key Responsibilities:

• Project Management:
  Oversee multiple projects simultaneously, ensuring each is completed to a high standard.
  
  Lead specific projects or aspects from brief to delivery, while managing client communications and expectations.


• Technical Expertise:
  Act as the technical lead for audio, providing guidance and expertise to internal teams and clients.
  
  Manage all phases of event execution, from pre-event preparation to post-event wrap-up.


• Documentation & Guidelines:
  Produce project documentation, guidelines, and technical drawings.
  
  Establish best practices and technical standards for event production.


• Client Liaison:
  Serve as the primary point of contact for clients when leading projects.
  
  Attend client meetings, manage documentation, and respond to concerns or questions.


• Event Execution:
  Oversee all technical aspects of an event, managing resources such as equipment and crew.
  
  Communicate the project plan, manage any changes, and ensure client satisfaction throughout the event.


• Mentorship:
  Mentor and train team members on best practices and event execution, helping improve their skills and experience.


• Post-Event Debriefs:
  Conduct internal and client debriefs to assess project delivery, highlight successes, and identify areas for improvement.
  
  Seek opportunities for future leads and growth.

Financial Management:

• Budgeting:
  Manage resources to align with approved budgets and ensure all changes are communicated for accurate billing.


• Upselling:
  Identify upselling opportunities and ensure appropriate charges for work outside the agreed scope.
  
  Assist with client invoicing and work with Finance to ensure timely and accurate billing.

Administrative & Training:

• Event Reviews:
  Conduct internal reviews and debriefs for events to identify areas for improvement and ensure continuous learning.


• Training & Development:
  Enhance technical skills and knowledge through internal and external resources.
  
  Participate in production meetings aimed at improving delivery processes.

Technical Proficiency:

• Experience with mixing consoles (Yamaha, Allen & Heath, DiGiCo).


• Proficient with Shure and Sennheiser Radio Mic and IEM systems.


• Skilled in using PA systems (D&B, Martin Audio) and Comms (Green-Go, RTS).


• Knowledge of Dante for networking and audio distribution.

Job Requirements:

• 2-3+ years of technical sound experience in the AV industry.


• 2 years of in-house experience preferred.


• Strong technical background with excellent communication skills.


• Familiarity with budgeting and cost control.


• Experience with MS Office, particularly PowerPoint and Excel.


• Ability to travel up to 70%.

Key Competencies:

• Ability to prioritise and optimise work processes.


• Strong leadership and teamwork skills.


• Ownership of projects and drive for quality results.


• Problem-solving, planning, and decision-making abilities.


• Effective communication and responsiveness.