JOB DESCRIPTION



The Key Account Manager will be responsible for managing & growing strategic accounts within the Industrial, Pro, & Plumbing/HVAC channels.

The product mix will vary between different accounts, but will be focused on DAP caulks/sealants, one component & two component polyurethane spray foam, adhesives, & patch/repair products.


Responsibilities:

• Manage all aspects of assigned Key Accounts, this includes line reviews, marketing campaigns, & ensuring DAP active & new products are added and maintained within each account's product offering
• Oversee each account P&L, assuring profit margin and sales goals are achieved
• Track, analyze, & share account performance from both internal sales reports & external POS reports to identify gaps, strengths, weaknesses, opportunities, & threats
• Develop & maintain a strong head office relationship with key stakeholders at each account across multiple departments & develop presentations tailored to appropriate target audience
• Expand relationship beyond the head office with account sales leadership, field sales teams, & end users
• Establish & maintain training and product knowledge for account's Category Managers, Product Managers & their sales teams by leveraging company resources & customizing as needed
• This role will also be responsible to help manage the relationship between DAP and some of our Pro/Industrial buying group partners
• Communicate & work closely with DAP Pro Group Field Sales Team to help accomplish common goals and focus on key account initiatives, and more specific opportunities within specific regions as needed
• Report out account performance & current or future initiatives during internal meetings
• Develop short-term & long-term strategy with ability to remain open & pivot where needed

• Clear understanding of how Pro & Industrial Distributors go to market in multiple channels & what is needed to get products listed, evaluate & maintain those products, & drive pull through
• Team player who can be trusted to engage, participate in & lead key corporate growth initiatives
• Understanding of key DAP product categories & how they're used within various Construction & Industrial trades
• Monitor market, competitive, & account specific trends, identify strategic opportunities, and ensure product offering is properly positioned within each account
• Network and build relationships at functional and senior leadership levels across assigned key accounts
• Written and verbal communications skills that are clear, concise, appropriate in timing, and directed to appropriate levels
• Solid understanding and experience using Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams, OneDrive, Power BI, and more)
• Willingness to travel as needed for meetings, tradeshows, training, and end user engagement.