IT Support, London – Hybrid! Up to £35,000

IT Support

Location: London, Hybrid

Salary: Up to £35,000

COREcruitment is working with an international hospitality company with sites in London and the UAE! They are currently seeking a talented IT Coordinator to join the team and help maintain the high level of support that powers our operations.

As the IT Coordinator, you will oversee the maintenance and optimisation of our IT systems and networks.

Your role will involve a combination of technical and administrative responsibilities, ensuring smooth operations of our computer and ERP systems.

While collaborating with a centralised team, you will also serve as the primary support contact for various sites as needed.

Key Responsibilities

• IT Support & Management:
  Provide comprehensive IT support for all company brands, including the Head Office.
• Infrastructure Management:
  Conduct on-site visits to ensure IT infrastructure meets the needs of different business locations.
• Software & Hardware Management:
  Configure, manage, and maintain software applications such as Lightspeed POS, Deliverect, Tenzo, Loke, and MarketMan.
  
  Provide training and manage hardware (laptops, tablets, printers, CCTV systems) at both the head office and company sites.
• Vendor & Supplier Relations:
  Build and sustain strong relationships with third-party software providers and hardware vendors.
  
  Oversee hardware procurement and negotiate supplier contracts.
• Systems Management:
  Update and manage POS and ERP system menus for all brands.
  
  Oversee the management of web domains and company email accounts.
• Training & Support:
  Train staff on the use of POS systems, inventory management tools, and ERP software as necessary.

Requirements & Skills

• Technical Skills:


• Proven experience as an IT Coordinator or in a similar role.
• Solid understanding of IT systems, applications, and TCP/IP protocols.
• Ability to troubleshoot technical issues and resolve them efficiently.


• Soft Skills:


• Strong communication and interpersonal abilities, with the capacity to connect with diverse teams.
• Team player with a collaborative mindset.
• Excellent time management and organisational skills.
• Analytical thinker with strong problem-solving abilities.
• Self-motivated, proactive, and able to adapt to industry trends and technological changes.

Benefits

• Be part of a supportive Head Office team.
• Generous holiday entitlement (25 days plus Bank Holidays) with additional accrual for service length.
• Paid birthday off.
• Company sick pay.
• Private healthcare.
• Free lunch.

If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com