Service Engineer

The Job

The Company:

Create innovative climate solutions for buildings, homes and transportation.



One of Europe's leading specialists in air and cooling systems.



Dedicated to setting exceptionally high standards that ensure superior performance and reliability.



Products are designed to meet the diverse needs of their clients, providing efficient and adaptable solutions.





The Role of the Service Engineer

Must have experience working with chillers or refrigerators.
Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.



Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty Work, Hire and Commissioning workloads.



Build and maintain strong relationships with customers, acting as a trusted point of contact



Collaboration with service desk, sales, and operations team.

Establish strong communication channels to share key customer insights



Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units



Reporting and Analysis: Generate regular reports on completed invoiced work orders



Customer relationship management: Foster strong relationships with customers through exceptional customer service



Communications with supervisors, regional service managers and senior technicians.

Customers on updates and drive continuous improvement.





Benefits of the Service Engineer

£30k - £45k Salary



Paid Door to Door



Overtime



Company Van



Fuel Card



Pension



25 days holiday + bank holidays.





The Ideal Person for the Service Engineer

Proven experience in service or field-based technician role



Strong knowledge of customer service principles



Effective communication skills



Analytical thinking and problem-solving abilities



Proficiency in using, apps, diagnostic software, and MS Office Suite



Knowledge of manufacturing industry an advantage



Able to work with minimal supervision



Appropriate skilled based certificates with F-Gas



Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays



Proficient in using Microsoft Office Suite



UK Drivers licence





If you think the role of Service Engineer is for you, apply now!



Consultant: Darren Wrigley

Email: darrenw@otrsales.co.uk

Tel no.

0208 397 4114

Candidates must be eligible to work and live in the UK.



About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.

We place all levels of personnel, up to Director across the UK and internationally.