Bookings Administrator

Bookings Administrator
Up to £25k

Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now.

My client is looking for an experienced Bookings Administrator to join their family business.

As a Bookings Administrator you will be working as part of a busy team, the ideal candidate will be able to work under pressure while maintaining a strong customer focus.

Key Responsibilities:

This will be a busy role and will require good multitasking skills, excellent attention to detail and good communication skills.

Queries are received from customers either via enquiry forms or via the telephone.

Most clients will know what they want and it is your role to understand their needs and process the necessary administrative tasks to make sure the event happens.

Key tasks will include:

, Production of accurate quotes and invoices from the system.

, You will be amending quotes and providing prices for alternative group sizes and itinerary options.

, Accurately administer all activities with the client's suppliers.

, Using the CRM system to manage enquiries and maintain customer data.

, Ability to tailor-make and plan bespoke events as per customer requests

, Maintain an excellent degree of industry knowledge.

, Assist with entering customer names and information accurately into the correct databases

You will ideally have:

, Microsoft office skills - Excel, Outlook, Word.

, Marketing and social media skills would be a bonus.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.

If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.

This does not need to be formatted in the same manner.

In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.

Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

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