Sales Services Consultant

Sales Services Consultant
Farringdon
12 Week Contract
35 Hours Per Week
£20.49 to £22.56 LTD / £17.47 to £19.23 PAYE (inc hol)
Are you passionate about delivering excellent customer service and supporting customers through property sales processes? Join a leading Housing Association in Farringdon as a Sales Services Consultant on a 12-week contract!

THE ROLE
As a Sales Services Consultant, you will support the Sales Services Manager in delivering a customer-oriented service.

Key responsibilities include:

• Providing first-class sales service to customers buying homes through Resales and Homeflex.


• Facilitating viewings, surveys, and completion visits to achieve sales targets.


• Supporting homeowners with staircasing, lease extensions, and managing equity loans.


• Collaborating with internal teams to ensure compliance with legal and financial obligations.


• Dealing with customer enquiries and providing guidance on affordable homeownership products.


• Preparing performance reports and contributing to sales strategy.


• Effectively managing customer complaints to maintain high satisfaction levels.

THE CANDIDATE
The ideal candidate will have previous experience in a similar sales or customer service role, with a focus on affordable homeownership.

Additional requirements include:

• Knowledge of the legal conveyancing process and Capital Funding requirements.


• Strong negotiation and interpersonal skills with the ability to resolve conflicts.


• Excellent communication skills, both written and verbal.


• Good time management and organisational abilities, meeting deadlines and targets.


• Proficiency in CRM systems and MS Office.

THE CONTRACT

• 35 Hours Per Week


• 12 Week Contract


• The pay range for the role is £20.49 to £22.56 per hour LTD company rate.
  
  The PAYE equivalent is £17.47 to £19.23 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!