Service Charge Advisor

Job Title - Service Charge Advisor

Location - Sittingbourne ME9

Contract - Temp

Hours - 35

Role summary - Are you passionate about providing top-notch customer service and supporting communities? This exciting opportunity allows you to play a vital role in transforming service charge delivery for a well-established organization.

Our client is looking for a candidate with excellent financial and communication skills, who is ready to contribute to their mission of delivering high-quality services.

Key Responsibilities:

• Assist with the accurate calculation, construction, and issuance of service charge estimates and actuals, ensuring all legal and contractual obligations are met.


• Provide outstanding customer support by addressing inquiries from service charge payers and proactively sharing relevant information and documentation.


• Support the extraction of expenditure data and monitor service charge budgets for specific schemes.


• Prepare and review invoices for external auditor certification.


• Assist in process and system improvements, ensuring the accuracy of data across multiple systems.


• Prepare documents for meetings with service charge payers and managing agents, providing clear and comprehensive information.

Requirements:

• Strong customer service skills, with a focus on delivering satisfaction.


• Excellent organizational skills, able to juggle multiple tasks and meet strict deadlines.


• Proficient written and verbal communication abilities.


• Financially literate, with excellent numerical skills.


• Collaborative team player with a proactive approach to problem-solving and improvement.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk