An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider.

This full-time role offers excellent benefits and salary of £35,000.

As a Client Operations Manager, you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.

You will be responsible for:



* Managing and refining business processes to enhance efficiency and profitability.


* Monitoring service delivery to minimise waste and optimise operations.


* Managing client and staff relationships, ensuring service excellence.


* Building and maintaining strong relationships with key clients.


* Reporting regularly to senior management.


What we are looking for:



* Previously worked as a Client Operations Manager or in a similar role.


* Ideally have experience in Fire Safety, customer relationship management, or team leadership.


* Skilled in Microsoft Office.


* Strong communication skills.


* Willingness to undergo a DBS check.


Whats on offer:



* Competitive salary


* 30 days holiday including bank holidays


* Pension scheme


* Birthday off


* Ongoing training and opportunities for career development


Apply now and seize this outstanding Client Operations Manager opportunity to contribute to the dynamic team.

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.

For more information see our Privacy Policy on our website.

It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.