JOB DESCRIPTION



Job Title: Director - Enterprise Client Systems


Location: Vernon Hills, IL


Department: Rust-Oleum IT


Reports To: VP of Enterprise Technology.


Direct Reports/Manage others:


Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.


Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.

We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.


Job purpose:


The Director of Enterprise Client Systems role provides the global vision and leadership for all services related to user end-point devices, authentication and collaboration systems.

Responsibilities include influencing and directing RPM Consumer Group's IT infrastructure and applications to ensure key business strategies and processes are driven by systems that are secure, reliable, and flexible.

The Director must ensure RPM Consumer Group's IT infrastructure services are optimized and continuously evolving to reflect business needs and best practice while creating value for the company and our customers.

The RPM Consumer Group includes various companies, the largest being Rust-Oleum and DAP and as this group grows so may the scope of this position.


Your Role and Responsibility will include:

• LEADERSHIP
  • Provide leadership and direction for the Enterprise Services team and managed services overseeing Microsoft-based infrastructure services, standards, and processes for RPM Consumer Group.
  • Manage the planning and initiation of infrastructure initiatives that enable RPM Consumer Group to compete more profitably in a constantly changing and demanding marketplace.
  • Translate the company vision into strategic roadmaps to guide future investments and ensure alignment between business and IT initiatives.
    
    Articulate the connection between the technology roadmaps and business priorities to the company stakeholders including the Executive Team, IT staff, and employees.
  • Manage, motivate, and develop a global team focused on operational excellence and service delivery.
    
    Ensure the organizational structure is appropriate for supporting RPM Consumer Group's current and future business needs.
  • Recruit appropriate talent.
  • Drive cross-functional collaboration across RPM Consumer Group and RPM International IT teams.
• PLANNING
  • Create and translate strategic roadmaps into clearly defined initiatives and drive project initiation, estimation, and implementation to meet the goals of the business.
  • Sponsor and execute a project portfolio to maintain currency and security, evolve to modern capabilities, and transition to a hybrid cloud datacenter strategy.
  • Manage a budget for staffing, hardware maintenance, software maintenance, software subscriptions, and outside services related to service delivery.
  • Oversee analysis and evaluation of staffing requirements to fulfill business requirements including identifying and developing strategic partnerships with key IT vendors and consulting organizations.
• EFFICIENCY & EFFECTIVENESS
  • Establish and measure KPIs for enterprise service delivery to ensure performance relative to cost, value creation and customer satisfaction across the service tower.
  • Work with IT Security to implement projects that protect the company and its operations against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels.
  • Create and evolve frameworks to continuously improve delivery of IT services
  • Cooperate with business leaders and RPM International in conceptualizing, developing, and implementing infrastructure services that support business strategy.
  • Develop and maintain relationships within and outside of IT to maintain alignment with strategic business initiatives and ensure services are delivered that generate value for RPM Consumer Group

• EDUCATION:
  • 4-year University degree in or related to computer technologies
  • MBA preferred
• EXPERIENCE:
  • 5+ years of IT Management experience in a global organization.
  • 10+ years of total IT experience including multiple roles in systems implementation, supervision of technical personnel, architecture, security/compliance, and strategic planning.
  • Demonstrated financial ability to manage expense and capital budgets in excess of $5 million.
  • Verifiable track record of effective leadership which includes strong strategic thinking and successful execution with technical and intellectual resources.
  • Ability to establish immediate credibility at all levels, inside and outside the organization.
  • Strong communication skills including ability to communicate with engineers, project managers, and executive management in IT and the line of business.
  • Experience managing various strategic vendor relationships such as managed service providers, equipment manufacturers, software developers, and value-added resellers.
• TECHNICAL SKILLS:
  • Experience with multiple infrastructure technologies spanning data center, identity management, and IaaS/PaaS.
  • Comprehensive knowledge of modern Microsoft enterprise solutions.
  • Experience delivering services using both on premise and cloud-based solutions.
  • Working knowledge of ITIL concepts