Employability and Customer Service Tutor

Job Description: Employability Tutor and Customer Service Tutor
Position: Employability Tutor / Customer Service Tutor
Location: Hayes or Richmond (either site)
Hourly Rate: £30 - £35
Contact: Lewis Ashcroft - lewis.ashcroft@servicecare.org.uk

1.

Employability Tutor
Course Duration: 7 days
Working Hours: 9:30 AM - 3:00 PM (each day)
Client Group: Adults seeking employment
Responsibilities:

• Deliver a structured, 7-day Employability course to adult job seekers.


• Create engaging lessons to help learners improve their job search, application, interview skills, and general employability.


• Ensure all sessions are accessible, informative, and align with course objectives.

Requirements:

• Teaching Qualification (e.g., PTLLS, DTLLS, PGCE).


• Assessor Qualification.


• Experience in delivering employability courses or similar training to adults.

2.

Customer Service Tutor
Course Duration: 6 days
Location: Hayes (UB3 3BB) or Richmond
Client Group: Adults seeking employment
Responsibilities:

• Lead a 6-day Customer Service course aimed at preparing job seekers with essential customer service skills.


• Develop lesson plans focusing on communication, problem-solving, and customer handling skills.


• Foster a positive learning environment and support learners in their professional growth.

Requirements:

• Teaching Qualification (e.g., PTLLS, DTLLS, PGCE).


• Assessor Qualification.


• Previous experience in customer service training or a related field.

For inquiries or to apply, please contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk.