Support Worker

Job Description

Service Care Solutions are recruiting for a Support Worker to work at one of our Independent Homes in Torquay.

Shifts: Monday to Sunday

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*no sponsorship available

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Duties to include:

• To deliver emotional support, advice and guidance via face to face, telephone, and video.


• To assess a situation to determine risk and the needs of the person accessing support.


• To make decisions under pressure whilst communicating with the person accessing support.


• To accurately record new contacts and details of visits and calls on relevant electronic systems.


• To work in line with performance targets and key contractual requirements, providing data and case studies as requested.


• To advise and be actively involved in individual risk assessment and review.


• Where identified, an appropriate action plan/safety plan will be put in place to meet individual's needs.


• To encourage those accessing support to recognise, understand and manage factors that affect their mental wellbeing and physical health


• To work with a range of partners and external agencies to meet individual's needs and support with individual safety and delivery of the service


• To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service

Person Specification

The successful applicant must have:

• Demonstrable knowledge and experience working within Mental Health


• Fantastic communication and Interpersonal skills


• Emotional maturity, compassion and empathy


• Ability to work flexibly and commit to working hours mentioned above.


• It would be beneficial if the applicant is a driver due to the location and shift start times but there is local transport nearby.

Service Care Solutions Benefits

At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.

• Pay is between £11.50 - £18


• £250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.


• £150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.


• FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform


• Dedicated and Experienced One-to-One Specialist Consultant


• £250 Yearly CPD/Training Allowance/Registration Body Renewal

All employees have a responsibility to undertake training and development as required.

They also have a responsibility to assist, where appropriate and necessary, with the training and development of fellow employees