2nd Line Support Engineer
2nd Line Engineer
3 month initial contract
£300 - £325 p/d (inside IR35)
Full time onsite in London
IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for initial 3 month contract.
Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services.
You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.
You'll require experience supporting the following:
- Windows OS Support (Windows 10)
- Active Directory and Office 365 Admin
- Microsoft Teams
- Supporting anti-virus products (not Crowdstrike in this case...)
- Ideally an understanding of web gateway filtering.
- An understanding of networking concepts including support of VPN's
- Experience working on a service desk / management and prioritization of ticket queues.
Experience working with ServiceNow would be beneficial although is not a requirement.
- Start: ASAP
- Duration: 3 month
- Rate: £300 - £325 per day + inside IR35
- Location: London, England
- Type: Permanent
- Industry: IT
- Recruiter: context recruitment
- Contact: Jon Witcomb
- Tel: 02381680401
- Email: to view click here
- Posted: 2024-11-04 17:01:07 -
- View all Jobs from context recruitment
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