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IT Security Operations Engineer - London
Inside IR35 - 3 month initial term
Experienced SecOps Engineer sought by a well-known, public-facing organisation with numerous sites spread across the county.
The business is involved in significant, complex and critical logistical operations, providing services to hundreds-of-thousands.
As a public-facing, Critical National Infrastructure business the SecOps Engineer will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business.
This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure.
Responsibilities:
, Provide expertise on application, network and infrastructure security
, Monitor security solutions including SIEM (Rapid 7), threat detection and data security, endpoint protection, network analytics for alerts
, Provide documentation for technical standards to meet corporate security policies/industry best practice
, Perform security reviews, identify gaps in security architecture and apply appropriate remediation
, Ensure appropriate technical measures are in place to comply with regulations/legislations
, Conduct vulnerability scanning, analysis and remediation
, Patch management
, Identify root cause of security issues and design appropriate solutions
Required Experience:
, Prior experience working within the security industry, ideally within a complex / multisite environment
, Excellent analytical skills
, Experience of working with SIEM tools, ideally Rapid 7
, Exposure to email security tools (Sophos, O365 etc)
, Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS)
, Experience with vulnerability scanning and management (Insight VM)
, Experience with Endpoint Security (Sophos)
, Exposure to Cloud technologies (AWS, Azure etc.)
, Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc)
, Hold industry recognised certifications/degree (S+, ITIL etc.)
Location; Central London with occasional travel a requirement
Rate; £550 - £600 p/d DoE, inside IR35
Duration; 3 month initial contract (highly likely to extend)
CTC Clearance will be required ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 months
Salary / Rate: £550 - £600 per day + inside IR35
Posted: 2024-12-03 15:01:55
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NOC Engineer
£30,000 - £35,000 PA
Several NOC Engineer vacancies have arisen with an established organisation known for cutting-edge services across LAN and WAN Connectivity and Security solutions.
This SME is one of the most successful businesses we work with and they pride themselves on their close-knit and highly supportive environment, offering a commitment to training / upskilling and internal promotion wherever possible.
As a NOC Engineer you'll be the frontline of technical support, solving connectivity issues and ensuring smooth network operations.
Working in a dynamic Network Operations Centre, you'll manage incident tickets, troubleshoot LAN/WAN problems.
With clear career progression through a structured NOC pathway, you'll have the opportunity to develop your expertise and aim for senior technical roles at one of the best in the business.
Responsibilities:
Technical Troubleshooting: Address LAN/WAN connectivity issues and handle hardware support for routers, switches, and WiFi APs.
Customer Interaction: Deliver excellent customer service, keeping clients updated throughout the process.
Ticket Management: Use ServiceNow to manage incidents and requests with precision, escalating when necessary.
Collaboration: Work alongside field engineers and support the vendor management process to expedite solutions.
Requirements:
Previous experience working in a busy NOC or Service Desk role.
Technical Knowledge: Solid understanding of LAN/WAN technologies; CCNA or equivalent preferred but not required
Knowledge of OSI model
Ability to obtain Security Clearance
Note; You must be able to work shifts between 7 am and 7 pm (Monday to Friday) and occasional weekend shifts on a rota.
Weekend shifts are worked from home, overtime will be paid and you'll have the Monday and Friday either side of the weekend shift off.
Offering up to £35,000 PA plus genuinely fantastic benefits; enhanced pension, private medical insurance, income protection, life assurance, and 33 days of holiday (including bank holidays).
....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £30000 - £35000 per annum
Posted: 2024-11-29 11:24:11
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2nd Line Technical Support Engineer (Hybrid working)
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds.
Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service.
The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset.
Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues to 3rd Line support
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Experience in a 1st/2nd line technical IT support role
Server, virtualisation and storage solutions
Cisco Networking - Switches / routers / firewalls
VoIP telephony solutions
…… The business provide and support many other technologies - these are the core requirements (full Job Description available)
Remuneration:
Salary of up to £27,500 PA rising to £30,000 after probation + 20% shift bonus uplift.
Taking total package to around £36k after probation.
Excellent employment benefits package and supported learning, development and career progression.
Note that this is an onsite based position (near Leeds).
Free parking onsite.
Hours of work: 2x day shifts from 7.00am to 7.00pm.
2x night shifts from 7.00pm to 7.00am This will be followed by a 4-day rest period.
(Please note, 3 of these shifts can be remote)
....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £27000 - £36000 per annum
Posted: 2024-11-28 08:53:32
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IT Security Operations Engineer - London
Inside IR35 - 3 month initial term
Experienced SecOps Engineer sought by a well-known, public-facing organisation with numerous sites spread across the county.
The business is involved in significant, complex and critical logistical operations, providing services to hundreds-of-thousands.
As a public-facing, Critical National Infrastructure business the SecOps Engineer will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business.
This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure.
Responsibilities:
, Provide expertise on application, network and infrastructure security
, Monitor security solutions including SIEM (Rapid 7), threat detection and data security, endpoint protection, network analytics for alerts
, Provide documentation for technical standards to meet corporate security policies/industry best practice
, Perform security reviews, identify gaps in security architecture and apply appropriate remediation
, Ensure appropriate technical measures are in place to comply with regulations/legislations
, Conduct vulnerability scanning, analysis and remediation
, Patch management
, Identify root cause of security issues and design appropriate solutions
Required Experience:
, Prior experience working within the security industry, ideally within a complex / multisite environment
, Excellent analytical skills
, Experience of working with SIEM tools, ideally Rapid 7
, Exposure to email security tools (Sophos, O365 etc)
, Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS)
, Experience with vulnerability scanning and management (Insight VM)
, Experience with Endpoint Security (Sophos)
, Exposure to Cloud technologies (AWS, Azure etc.)
, Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc)
, Hold industry recognised certifications/degree (S+, ITIL etc.)
Location; Central London with occasional travel a requirement
Rate; £550 - £600 p/d DoE, inside IR35
Duration; 3 month initial contract (highly likely to extend)
CTC Clearance will be required ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 months
Salary / Rate: £550 - £600 per day + inside IR35
Posted: 2024-11-25 15:29:25
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Splunk & Enterprise Security Consultant
Please note; candidates must hold current Security Clearance, UK sole nationality required
Duration: 6 months
Rate: £600/day (Outside IR35)
Location: Remote with occasional on-site meetings in Hampshire
Role Overview:
We are seeking a skilled Splunk Core Consultant & Enterprise Security Admin to support a key customer in the Defence sector.
You will perform a health check on the Splunk environment, implement recommended improvements, and assist SOC analysts with alert tuning and refining use cases.
The goal is to ensure a stable and scalable Splunk setup, enabling the decommissioning of the previous SOC by mid 2025.
Key Responsibilities:
Conduct a health check of the Splunk environment.
Implement agreed-upon recommendations based on customer priorities.
Assist SOC analysts with alert tuning and refining use cases.
Support live monitoring and migration activities.
Required Skills:
Certified Splunk Core Consultant
Certified Splunk Enterprise Security Admin
Experience in Defence sector SOCs
....Read more...
Type: Contract Location: Hampshire, England
Start: ASAP
Salary / Rate: £550 - £600 per day + outside IR35
Posted: 2024-11-21 11:04:01
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.Net Developer - Remote (Backend)
Exciting opportunity to join a leading Managed Services Provider on a permanent basis.
This particular MSP are experiencing significant growth both organically and via acquisition.
As a Developer, you will collaborate with Technical Leads and Architects to create services, APIs, and user interfaces for our clients.
Operating both independently and as part of a broader technical team, you'll engage throughout the development and customer interaction life cycle, delivering high-quality, robust solutions to meet the highest technical standards.
Key Responsibilities:
Your duties will encompass, but are not limited to, the following:
Solution Development:
Develop and maintain quality solutions for new and existing customers.
Engage in critical aspects of software development, including evaluation, recommendations, delivery, testing, maintenance, and documentation.
Technology Awareness:
Stay informed about emerging technologies relevant to our work.
Effective Communication:
Communicate proficiently with your manager, project manager, and team members (both written and verbal).
Collaborate closely with colleagues across delivery, development, and support teams in an agile environment, actively contributing ideas to enhance solutions and practices.
Client Interaction:
Maintain professional communication with clients when necessary.
Development Standards and Practices:
Adhere to agreed-upon development standards.
Embrace and promote our DevOps and SRE culture, continuously refining processes.
Software Development Life Cycle (SDLC):
Participate in the entire SDLC, from analysis to acceptance.
Select appropriate technologies, systems, and libraries.
Write well-documented, high-performing, testable, maintainable, and quality code.
Collaborate with colleagues to expedite issue resolution.
Work independently under the guidance of senior team members.
Person Specification:
Skills:
Strong understanding of object-oriented programming and extensive experience with .NET.
Proficient in Microsoft Azure PaaS and Azure DevOps
Demonstrable knowledge of coding best practices across various languages.
Deep familiarity with the software development lifecycle, with exposure to Agile methodologies.
Familiarity with Continuous Integration and/or Delivery.
Excellent analytical and problem-solving abilities.
Quick learner with the ability to adapt to new technologies.
Attention to detail and effective multitasking.
Clear and concise communication skills, especially when interacting with customers.
Broad understanding of enterprise technologies, including different languages, environments, databases, presentation layers, business logic, interfacing with legacy systems, performance planning, and cloud infrastructure.
Hands-on experience in server-side development.
Proficiency in writing deployable web-based software applications.
Demonstrated experience with open-source frameworks.
Exposure to multidisciplinary team collaboration.
Driven to achieve continuous improvement.
Remote based role.
Paying up to 50k, depending on experience.
....Read more...
Type: Permanent Location: Sheffield, England
Salary / Rate: £45000 - £50000 per annum
Posted: 2024-11-21 11:00:58
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Cabling Engineer - Crawley
Paying up to £37k
Exciting opportunity to join a rapidly expanding Connectivity Provider as a Cabling Engineer.
Our client provides managed cloud, managed support, managed security, business continuity and consultancy specialist services to a large number of SME and Enterprise clients across the UK.
As a Cabling Engineer, you will be responsible for the installation, maintenance, and troubleshooting of cabling systems for a variety of clients.
This is a hands-on role that requires technical expertise, attention to detail, and excellent problem-solving skills.
You will work in both structured environments (such as office buildings) and potentially more dynamic settings (construction/industrial sites), ensuring that all systems are installed to the highest standards.
Key Responsibilities:
Install, terminate, and test network cables in both commercial and Industrial environments.
Ensure all cabling and equipment are installed in compliance with safety and industry regulations.
Conduct site surveys to assess cabling requirements and design solutions tailored to the client's needs.
Perform fault-finding and troubleshooting on existing cabling installations.
Maintain accurate documentation of installations, including drawings and as-built information.
Provide technical support and advice to clients on cabling and network systems.
Work closely with other engineers, contractors, and stakeholders to ensure projects are completed on time.
Required Qualifications & Skills:
Proven experience as a Cabling Engineer, Telecoms Engineer, or similar role.
Strong knowledge of cabling systems, including fibre optic, Cat6/6a.
Installation of Wi-Fi devices
Familiarity with the tools and equipment used in cabling installations.
Strong communication skills and the ability to work with clients and teams.
Ability to work independently and as part of a team.
Valid driver's license is essential
CSCS card is essential
Office location Crawley (Field based role)
Paying up to 37k depending on experience + Excellent benefits package
....Read more...
Type: Permanent Location: Crawley, England
Salary / Rate: £32000 - £37000 per annum
Posted: 2024-11-20 13:23:47
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Junior Technical Consultant - Farnborough
£30,000 - £37,000 PA
Unique opportunity has arisen to join a well established technical reseller.
Excellent opportunity for an ambitious Support Engineer to take their next step up into a consulting focussed role with the opportunity to work with cutting edge cyber security and networking solutions.
As a Junior Technical Consultant, you'll be at the heart of our client's technical operations.
You'll become a key player in showcasing, installing, and supporting a wide range of advanced technologies to clients and partners.
Key Responsibilities:
, Technical Expertise: Develop a deep understanding of the product portfolio, confidently communicating technical benefits to customers and partners.
, Installation & Support: Install and configure products in both pre-production and production environments, providing comprehensive post-installation support.
, Product Demonstrations: Conduct in-person and online demonstrations of cutting-edge products to potential clients and partners.
, Product Testing: Evaluate new security and networking technologies, offering detailed feedback to the executive team to guide decision-making.
, Network & Technology Support: Assist with managing the company's internal network and demo suites, ensuring optimal performance.
, Collaboration: Work closely with Sales and Marketing to deliver technical insights, and provide content for webinars and events.
, Travel: Be prepared to travel across the UK for client meetings, with occasional international travel for vendor training.
Requirements:
, Ideally, you'll have a background in technical support or a customer-facing technical role
, Experience in IT networking, cybersecurity, or pre/post-sales is beneficial
, Organised, detail-oriented, and efficient with a knack for problem-solving
, Strong communication skills are a must, as you'll interact with both technical and non-technical stakeholders.
, Familiarity with cybersecurity solutions or channel-based work is a plus but not a necessity
, Certifications such as Comptia N+, Security+ or CCNA is highly desirable
....Read more...
Type: Permanent Location: Farnborough, England
Start: ASAP
Salary / Rate: £30000 - £37000 per annum
Posted: 2024-11-19 12:10:41
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Business Development Manager - Managed Services (Connectivity)
An experienced IT Sales professional is being recruited to help provide the engine for continued growth, and you will be joining at a the very best possible time, as the business works to provide every available opportunity to ensure your success.
Earning potential is significant.
The business is a well-regarded, IT Service Provider and are winning new business via word-of-mouth - the team are highly capable, non-pretentious and are well-regarded among their prestigious clients.
The business is a well-regarded, established organisation known for cutting-edge services across LAN and WAN Connectivity and Security solutions.
This SME is one of the most successful businesses we work with and they pride themselves on their close-knit and highly supportive environment.
If this could be of interest, please apply to hear why we believe this to be one of the most exciting sales opportunities we've come across in many years working in the sector.
Essential Skills and Experience:
Experienced in selling Managed Services, Connectivity and Infrastructure
An understanding of the IT sales lifecycle from customer reviews through to delivery and
support.
Experience selling into multiple verticals, although experience selling into Professional Services would be highly desirable.
A proven ability to identify sales opportunities and progress through to close
Excellent interpersonal, communication and relationship building skills
An understanding of sales strategy, target setting and forecasting
A commitment to customer service excellence
Must be a proactive self-starter with ambition.
Paying up to £80k basic + double OTE (Uncapped)
Hybrid - Birmingham. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £50000 - £80000 per annum + Double OTE
Posted: 2024-11-18 13:16:22
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Client Director / Account Director - Network / Connectivity
We are seeking a dynamic and experienced Client Director to join our esteemed Network Solutions Provider client.
This is a unique opportunity to inherit and manage the largest account within the practice, an enterprise client with over 5000 employees.
Your primary responsibility will be to ensure the continued success and growth of this key account.
This business are apart of well established, and well regarded group of IT Service Providers (600+ employees), and will continue on their growth plan therefore offering significant training, and progression opportunities.
Key Responsibilities:
Enterprise Account Management: Lead and manage the relationship with our largest enterprise client, ensuring their needs are met and exceeded.
Strategic Planning: Develop and implement strategic account plans to drive growth and achieve business objectives.
Solution Selling: Leverage your expertise in network solutions to identify and propose innovative solutions, including SD-WAN, Data Centre Networking, Managed Networks, and Multi-Cloud Networking.
Client Engagement: Build and maintain strong, long-lasting client relationships, acting as the primary point of contact.
Cross-Functional Collaboration: Work closely with internal teams to ensure seamless delivery of services and solutions.
Key Requirements:
Experience: Proven experience in enterprise-level account management, preferably with large-scale clients.
Network Solutions Expertise: Strong background in selling network solutions such as SD-WAN, Data Centre Networking, Managed Networks, and Multi-Cloud Networking.
Communication Skills: Excellent verbal and written communication skills, with the ability to present complex solutions clearly and persuasively.
Strategic Thinker: Ability to think strategically and develop long-term plans to achieve business goals.
Relationship Builder: Demonstrated ability to build and maintain strong client relationships.
Hybrid working - London based offices (1-2 days per week.
Paying up to 70k basic + double OTE (140k total)
Must be eligible to work in the UK.
....Read more...
Type: Permanent Location: London, England
Salary / Rate: £65000 - £70000 per annum
Posted: 2024-11-13 16:50:58
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IT Security Operations Engineer - London
Inside IR35 - 3 month initial term
Experienced SecOps Engineer sought by a well-known, public-facing organisation with numerous sites spread across the county.
The business is involved in significant, complex and critical logistical operations, providing services to hundreds-of-thousands.
As a public-facing, Critical National Infrastructure business the SecOps Engineer will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business.
This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure.
Responsibilities:
, Provide expertise on application, network and infrastructure security
, Monitor security solutions including SIEM (Rapid 7), threat detection and data security, endpoint protection, network analytics for alerts
, Provide documentation for technical standards to meet corporate security policies/industry best practice
, Perform security reviews, identify gaps in security architecture and apply appropriate remediation
, Ensure appropriate technical measures are in place to comply with regulations/legislations
, Conduct vulnerability scanning, analysis and remediation
, Patch management
, Identify root cause of security issues and design appropriate solutions
Required Experience:
, Prior experience working within the security industry, ideally within a complex / multisite environment
, Excellent analytical skills
, Experience of working with SIEM tools, ideally Rapid 7
, Exposure to email security tools (Sophos, O365 etc)
, Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS)
, Experience with vulnerability scanning and management (Insight VM)
, Experience with Endpoint Security (Sophos)
, Exposure to Cloud technologies (AWS, Azure etc.)
, Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc)
, Hold industry recognised certifications/degree (S+, ITIL etc.)
Location; Central London with occasional travel a requirement
Rate; £550 - £650 p/d DoE, inside IR35
Duration; 3 month initial contract (highly likely to extend)
CTC Clearance will be required ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 months
Salary / Rate: £550 - £650 per day + inside IR35
Posted: 2024-11-13 09:08:50
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Operations Manager - Managed Services
A highly profitable, and well-regarded Managed Services Provider are looking for a Senior Operations Manager to join the team and will act as a line manager for several technical teams, such as their NOC, Core, Service Desk and Network Architecture teams.
This business is looking for an operationally focused individual who can take ownership, and responsibility for the day to day efficiency of the business including the implementation of new processes and SLA/KPI management to contribute to the continued growth.
Key Responsibilities:
Oversee the management of the Network Operations Center (NOC), Core Networking, Service Desk, and Network Architecture teams.
Ensure seamless operational performance and service delivery.
Develop and implement operational strategies to enhance efficiency and productivity.
Monitor and manage operational budgets and resources.
Foster a culture of continuous improvement and high performance.
Collaborate with senior leadership to align operational goals with business objectives.
Ideal Candidate:
Proven experience in an Operational Management role within a Network Provider, ISP, or MSP.
Strong leadership and team management skills.
Excellent understanding of NOC, Service Desk, and Network Architecture operations.
Ability to develop and implement effective operational strategies.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Paying between 75-90k, depending on experience + car allowance.
Hybrid based - 3 days per week in Birmingham.
Must be eligible to work in the UK.
....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £75000 - £90000 per annum + + Car Allowance
Posted: 2024-11-12 16:43:27
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2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages.
This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
, Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
, Prioritise and manage workflow through the ITSM system (ServiceNow)
, Conduct on-site technical investigations and escalate issues to ensure timely resolution
, Collaborate with IT team members and support 1st and 2nd line IT teams
, Install, update, maintain, and support various software packages and hardware
, Perform Active Directory administration and deploy software via Endpoint Manager
, Support SIP/VOIP telephony and video conference systems
, Configure and support iOS/Android mobile devices and 4G/5G dongles
, Assist with IT projects and maintain technical documentation
Qualifications and Skills:
, Microsoft certifications (desired)
, Experience with ITSM systems
, Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
, Understanding of anti-virus products, web gateway filtering, and networking concepts
, Strong communication, problem-solving, and customer service skills
, Ability to work under pressure and prioritize tasks effectively ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £30000 - £40000 per annum
Posted: 2024-11-12 13:48:16
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SQL Database Administrator - Remote
SQL Database Administrator required by one of the most sought-after employers by technical staff in the UK.
This will be a highly interesting opportunity for a SQL DBA who has also had exposure to Oracle DBs and Azure and AWS Public Cloud environments (or a capable SQL DBA who would like to gain considerable further experience in the cloud domain).
Working with enterprise-scale, household name brands on multiple, highly complex database projects, and reporting into a Senior DBA, this is a truly unique opportunity to progress your experience incredibly quickly.
You'll also be joining an expanding team and as such, we expect the successful applicant to be able to progress into a more senior position quickly.
To be considered for this position you will need:
Experience at a senior / 3rd line level of Database Administration.
Experience of supporting highly critical, complex databases.
Database performance tuning, ideally with knowledge of automation / automating tasks.
The ability to create and maintain documentation in relation to general database operations, migrations, upgrades etc.
The confidence to assist in the onboarding of new applications and customers,
The knowledge to help with the implementation of database architectures that utilise industry best practices.
The ability to create and own policies and procedures to facilitate maximum uptime of database systems.
Experience of BAU support, monitoring of database servers and responding to escalations from 2nd line to 3rd line, diagnosing problems and providing prompt solutions.
Evaluate and recommend software products to drive continuous improvement in database management.
Ideally you will have experience of Azure, AWS or other such public or private Cloud platforms.
Exceptional organisational skills, with an ability to manage multiple projects concurrently.
First class written and oral communications skills.
This role is remote based and is paying up to £60,000 (depending on experience), plus you will be part of an on-call rota.
....Read more...
Type: Permanent Location: London, England
Salary / Rate: £50000 - £60000 per annum
Posted: 2024-11-11 20:15:53
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IT Vendor Manager
Hybrid working
My client, a highly regarded company with Top Employer status in the UK, based in Southampton, is seeking an IT Vendor Manager to join their team.
With a 4.1 out of 5 star rating on Glassdoor, employees praise the company for its flexible working environment and extensive benefits package, including a minimum of 35 days holiday (with the option to buy and sell days), and a comprehensive bonus structure.
Role Overview:
As an IT Vendor Manager, you will be responsible for managing key SaaS vendor relationships to ensure they deliver value and meet the company's objectives.
Your duties will include:
Key Responsibilities:
Oversee SaaS vendor performance and manage supplier relationships
Develop and maintain SaaS assurance models
Negotiate commercial terms for IT contracts
Provide expertise during contract discussions
Stay updated on SaaS market innovations
Identify and report vendor risks
Build strategic relationships with vendors
Skills and Experience:
Experience managing SaaS vendors
Knowledge of SaaS assurance models and security
Understanding of compliance and governance standards
Experience with complex IT contracts and negotiations
Familiarity with Azure Cloud platforms is a plus
Strong communication and stakeholder management skills
Ability to analyse service metrics and manage projects
Innovative and able to manage change effectively
Benefits:
Flexible working options and a minimum of 35 days holiday
Health benefits including dental insurance and mental health support
Wealth benefits like annual bonuses and competitive pension
Well-being activities and social events
Family support with generous maternity and paternity leave
Partner life assurance and critical illness cover
Car salary exchange, cycle scheme, and tech deals
Return to work program after maternity leave
If interested please apply and I look forward to working on your application together. ....Read more...
Type: Permanent Location: Southampton, England
Salary / Rate: £40000 - £60000 per annum
Posted: 2024-11-08 09:31:12
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COINS ERP Application Engineer - Central London (3 days onsite / 2 days WFH)
Up to £65,000 PA A leading construction engineering business are seeking a COINS ERP Application Engineer to join them on a permanent basis.
They are a growing business, currently undergoing a period of significant digital change, with a key focus on modernising and transforming systems to drive efficiencies.
As a COINS ERP Application Engineer, you will play a crucial role in the support, implementation, and continuous improvement of our COINS ERP system.
You will work closely with business stakeholders to ensure that the ERP system is fully optimised to meet operational needs.
Your expertise will help drive the efficiency and effectiveness of various business functions, such as finance, project management, procurement, and more, through the configuration and customisation of the COINS platform.
Key Responsibilities:
Assist in the implementation and support of COINS ERP software across various business units.
Configure, customize, and maintain the COINS ERP system to meet the specific needs of the organisation.
Provide end-user training and ongoing technical support to ensure the effective use of the system.
Collaborate with cross-functional teams to identify areas of improvement and drive system optimizations.
Identify and resolve technical issues related to the COINS ERP platform, ensuring minimal system downtime.
Stay current with the latest updates and developments in the COINS ERP system and industry best practices.
Maintain comprehensive documentation for system configurations, processes, and troubleshooting procedures.
Create custom reports and dashboards to support business decision-making using COINS ERP data.
Qualifications & Skills:
Proven experience in the administration, support, or implementation of the COINS ERP system, preferably in a construction or project-based environment.
Strong understanding of ERP systems, SQL, and business process automation.
Excellent troubleshooting and analytical skills, with the ability to identify and resolve technical issues quickly.
Experience in managing or supporting ERP implementation projects, ideally in a construction or similar project-driven industry.
Strong written and verbal communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
Ability to work effectively within a team, as well as independently to drive initiatives forward.
....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: £50000 - £65000 per annum
Posted: 2024-11-07 16:49:10
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Linux Systems Administrator
A dynamic and forward-thinking IT Services Provider at the forefront of technological innovation are looking for an experienced Linux Sys Admin to join them on a 6 month fixed term basis.
You will spend your time, upgrading operating systems and software, applying security patches, building new systems and decommissioning end-of-life systems, and pro-actively monitoring and maintaining their Linux estate.
is a fantastic opportunity to showcase your skills and contribute to projects that will shape the future of their IT infrastructure.
Key Responsibilities:
Manage and administer Linux servers, ensuring optimal performance and security.
Oversee web hosting environments, troubleshooting and resolving issues promptly.
Collaborate with cross-functional teams to plan and execute the migration project.
Implement best practices for system reliability, scalability, and efficiency.
Provide technical support and expertise to internal stakeholders.
Requirements:
Proven experience in Linux server administration.
Strong background in automation and scripting.
Familiarity with migration projects and the challenges they present.
Excellent problem-solving skills and attention to detail.
Ability to work collaboratively in a dynamic team environment.
Remote based
6-month FTC
Paying up to 45k.
(£22,500 pro rata) ....Read more...
Type: Permanent Location: London, England
Salary / Rate: £40000 - £45000 per annum
Posted: 2024-11-07 16:37:00
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2nd Line Engineer - London ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages.
This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
, Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
, Prioritise and manage workflow through the ITSM system (ServiceNow)
, Conduct on-site technical investigations and escalate issues to ensure timely resolution
, Collaborate with IT team members and support 1st and 2nd line IT teams
, Install, update, maintain, and support various software packages and hardware
, Perform Active Directory administration and deploy software via Endpoint Manager
, Support SIP/VOIP telephony and video conference systems
, Configure and support iOS/Android mobile devices and 4G/5G dongles
, Assist with IT projects and maintain technical documentation
Qualifications and Skills:
, Microsoft certifications (desired)
, Experience with ITSM systems
, Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
, Understanding of anti-virus products, web gateway filtering, and networking concepts
, Strong communication, problem-solving, and customer service skills
, Ability to work under pressure and prioritize tasks effectively ....Read more...
Type: Permanent Location: London, England
Salary / Rate: Up to £40000.00 per annum
Posted: 2024-11-06 13:36:57
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Senior Infrastructure Engineer - Central London (4 days per week onsite / 1 day per week WFH)
Up to £65,000 PA
A leading construction engineering business is seeking an Senior Infrastructure Engineer to join them on a permanent basis.
They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey.
Reporting into the IT Manager, you will oversee core infrastructure and networking.
You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups.
Key Responsibilities:
Lead and manage office and site networks, aligning with business strategy
Act as an escalation point for the Service Desk Team
Set up and configure Local Area Networks (LANs), including hardware deployment and support
Coordinate with third-party MSPs for network and infrastructure management
Manage firewall operations and connectivity with ISPs
Oversee network IP addressing and VPN setups
Support business continuity through proactive incident management
Rapid deployment of site connectivity solutions, including 4G routers
Monitor network health and performance, ensuring high availability and resilience
Maintain inventory and configuration records for infrastructure and software
Collaborate with the Security Operations Center (SOC) on network security
Support software licensing and upgrades
Support data privacy and security audits
Provide technical support and mentoring
Maintain server rooms and ensure operational efficiency
Develop and implement business processes and documentation
Requirements:
Previous experience working within a management/team lead role
Hold one of more of the following; CCNA, Microsoft Infrastructure/Azure certification, ITIL foundation
Strong knowledge of Azure infrastructure management
Proficient in network protocols (TCP/IP, DHCP, DNS, etc.)
Experience with FortiGate Firewalls and Windows Operating Systems
Familiarity with WAN, LAN, VPN, and wireless networks
Possess excellent communication skills with a proactive and self-motivated approach
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £60000 - £65000 per annum
Posted: 2024-11-05 15:55:29
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IT Systems Manager - Central London (4 days per week onsite / 1 day per week WFH)
Up to £75,000 PA
A leading construction engineering business is seeking an IT Systems Manager to join them on a permanent basis.
They are a growing business, currently undergoing a period of significant digital change, with a key focus on modernising and transforming systems to drive efficiencies
As the Systems Manager, you'll play a pivotal role in overseeing the Snowflake implementation—the primary focus for this position—while also managing other key systems across the business.
Ideally, you'll have prior experience managing Snowflake implementations or similar data warehouse solutions.
This is a high-impact position requiring a candidate who can work closely with the business to gather detailed requirements, manage vendor relationships, and bridge the gap between the businesses technology stack and operational needs.
Key Responsibilities
, Lead the Snowflake Data Warehouse implementation and coordinate with relevant teams and suppliers to ensure seamless integration with all systems
, Manage a small team (circa 4)
, Conduct requirements gathering and develop strong supplier management processes.
, Act as the key liaison between technical teams and business stakeholders, ensuring all requirements are fully understood and executed effectively
, Oversee and manage additional system environments, including SharePoint and their ERP (COINS)
, Support the upcoming transition to Workday as the new HR system, working collaboratively with HR and IT teams.
Key Skills and Experience
, Experience managing Snowflake Data Warehouse (or similar data warehouse tools) implementations is strongly preferred.
, Familiarity with SharePoint environments and CRM systems, particularly COINS, is an advantage.
, Strong business analysis skills—experience gathering and refining requirements from stakeholders and translating them into actionable plans.
, Proficiency in managing teams and fostering a collaborative, results-oriented culture.
....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: £70000 - £75000.00 per annum
Posted: 2024-11-05 08:16:04
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2nd Line Engineer
3 month initial contract £300 - £325 p/d (inside IR35)
Full time onsite in London
IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for initial 3 month contract.
Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services.
You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.You'll require experience supporting the following:
Windows OS Support (Windows 10)
Active Directory and Office 365 Admin
Microsoft Teams
Supporting anti-virus products (not Crowdstrike in this case...)
Ideally an understanding of web gateway filtering.
An understanding of networking concepts including support of VPN's
Experience working on a service desk / management and prioritization of ticket queues.
Experience working with ServiceNow would be beneficial although is not a requirement.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: 3 month
Salary / Rate: £300 - £325 per day + inside IR35
Posted: 2024-11-04 17:01:07
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NOC Engineer
£30,000 - £40,000 PA
Several NOC Engineer vacancies have arisen with an established organisation known for cutting-edge services across LAN and WAN Connectivity and Security solutions.
This SME is one of the most successful businesses we work with and they pride themselves on their close-knit and highly supportive environment, offering a commitment to training / upskilling and internal promotion wherever possible.
As a NOC Engineer you'll be the frontline of technical support, solving connectivity issues and ensuring smooth network operations.
Working in a dynamic Network Operations Centre, you'll manage incident tickets, troubleshoot LAN/WAN problems.
With clear career progression through a structured NOC pathway, you'll have the opportunity to develop your expertise and aim for senior technical roles at one of the best in the business.
Responsibilities:
Technical Troubleshooting: Address LAN/WAN connectivity issues and handle hardware support for routers, switches, and WiFi APs.
Customer Interaction: Deliver excellent customer service, keeping clients updated throughout the process.
Ticket Management: Use ServiceNow to manage incidents and requests with precision, escalating when necessary.
Collaboration: Work alongside field engineers and support the vendor management process to expedite solutions.
Requirements:
Previous experience working in a busy NOC or Service Desk role.
Technical Knowledge: Solid understanding of LAN/WAN technologies; CCNA or equivalent preferred but not required
Knowledge of OSI model
Ability to obtain Security Clearance
Note; You must be able to work shifts between 7 am and 7 pm (Monday to Friday) and occasional weekend shifts on a rota.
Weekend shifts are worked from home, overtime will be paid and you'll have the Monday and Friday either side of the weekend shift off.
Offering up to £40,000 PA plus genuinely fantastic benefits; enhanced pension, private medical insurance, income protection, life assurance, and 33 days of holiday (including bank holidays).
....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £30000 - £40000 per annum
Posted: 2024-10-30 07:47:18
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Service Delivery Manager - IT Managed Service Provider
Hybrid working
London
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
They are one of the highest calibre IT Service Providers we work with, and their tech staff are some of the most competent in the business.
They're going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they're now seeking an additional Service Delivery Manager to ensure the highest level of service provision to their expanding client portfolio.
What you'll do:
Service Optimisation
Monitor and coordinate IT service desk functions to ensure seamless service delivery.
Maintain high performance levels for service-related processes and proactively implement improvement activities where necessary.
Take ownership of critical incidents, collaborating with resolution parties, and facilitating effective communication between stakeholders for root cause analysis.
Establish and maintain robust systems, procedures, and methodologies to support outstanding service delivery.
Client Management
Conduct regular reviews (monthly, quarterly, and biannual) with key stakeholders.
Generate reports to measure success against client KPIs and SLAs, analysing data to inform Quarterly Business Reviews (QBRs) and Service Reviews.
Create and run ad-hoc reports to provide timely client status information for QBRs (e.g., Windows Updates).
Continuously enhance reporting processes, minimizing manual effort and maximizing reporting tools' utilization.
Craft high-quality client-facing reports and deliver them to key stakeholders.
Efficiency Enhancement
Collaborate with Team Leaders to conduct weekly ticket quality checks.
Address small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders.
Analyse third-party and internal processes, devising strategies for service delivery optimization.
Identify and minimize the frequency of recurrent tickets
What you'll need:
An absolute passion for ensuring the provision of exemplary customer service / service delivery
3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background
Strong knowledge of ITIL
To be highly organised with excellent written and oral communications
Ability to present to external clients
The business operates a flexible working policy, with a minimum of 2 days in the office required per week.
The role is paying up to £50k.
....Read more...
Type: Permanent Location: Islington, England
Salary / Rate: £40000 - £55000 per annum
Posted: 2024-10-24 08:42:34
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Finance Manager (6 Month FTC)
Location: Manchester
We are seeking a highly skilled and motivated Finance Manager to join our client's dynamic team on a 6-month fixed-term contract.
The successful candidate will play a crucial role in delivering comprehensive management accounts and supporting the financial objectives of the business.
What Will I Be Doing?
Delivering a complete set of management accounts up to net revenue.
Managing a team of three, including one qualified and two part-qualified accountants, providing support and mentorship.
Providing in-depth analysis on revenue and cost of sales.
Reviewing balance sheets and conducting monthly balance sheet meetings.
Monitoring reporting systems and preparing accurate financial reports and statements.
Supporting the business function to achieve its financial objectives through insight and analysis.
Owning the process of revenue and cost recognition in the production of monthly management accounts.
Involvement in external audits to demonstrate the effectiveness of financial controls and act as the key point of contact for net revenue.
Engaging in project work within the finance team to improve processes and increase efficiencies.
Working closely with various departments to provide insight on revenue and cost of sales, such as commercial finance.
Supporting the development and implementation of systems for the finance function.
Assisting the Group Financial Controller on an ad hoc basis.
What Will I Bring to the Role?
Previous experience in a similar role or a management accounting role, ideally with revenue recognition experience.
Competent user of MS Excel for data preparation and analysis, with a clear and methodical style.
A proactive, organized individual comfortable working to set deadlines.
Ability to work independently and prioritize tasks effectively.
Keen to immerse yourself in the culture of our client's new office in Manchester.
Qualifications Needed:
Professional Qualification: Qualified individual (CIMA/ACCA/ACA).
Paying up to 60k, pro rata.
6 month Fixed Term Contract
Manchester based (Hybrid - 2 days per week) ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £45000 - £60000 per annum
Posted: 2024-10-23 13:37:43
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Security Analyst - Managed Security Service Provider (MSSP)
A leading Managed Security Service Provider (MSSP) is seeking several L2 SOC Analysts to join their growing security team on a permanent basis.
This business specializing in delivering top-tier Microsoft focused cybersecurity solutions to a diverse range of clientele alongside other services across the Microsoft portfolio (M365, Azure etc.) They pride themselves on staying ahead of evolving threats and providing comprehensive security measures to safeguard their clients' digital assets.
The ideal candidate will play a pivotal role in their Security Operations Center (SOC), contributing expertise in managing and responding to security incidents while demonstrating a strong understanding of security protocols, policies and exposure to SIEM tools.
Key Responsibilities:
Monitor security events and alerts using Azure Sentinel and Microsoft Defender, ensuring timely and effective response to potential threats.
Mentor L1/L2 SOC Analysts whilst acting as their technical escalation point.
Analyze and investigate security incidents, providing detailed reports and recommendations for mitigation.
Implement and manage security controls, configurations, and policies within Azure Sentinel and Microsoft Defender.
Collaborate with cross-functional teams to develop and enhance security strategies, including threat hunting and incident response procedures.
Stay updated with emerging security threats, vulnerabilities, and industry best practices to proactively address potential risks.
Requirements:
Proven experience as a Security/SOC Engineer or similar role within an MSP, MSSP or cybersecurity environment.
Knowledge and hands-on experience with SIEM tools
Strong understanding of cybersecurity principles, tools, and technologies.
Excellent analytical and problem-solving skills with the ability to make quick, informed decisions under pressure.
Relevant certifications such as GIAC, or Microsoft certifications would be advantageous.
Knowledge and hands-on experience with Azure Sentinel and Microsoft Defender.
Any experience with SOC Prime, Carbon Black, and SOAR would be advantageous.
Remote based.
Paying up to 50k, depending on experience.
As this is a 24x7 SOC you will be required to be a part of a shift pattern
Must be eligible for SC clearance.
....Read more...
Type: Permanent Location: London, England
Salary / Rate: £45000 - £50000 per annum
Posted: 2024-10-22 08:59:36
