Family First Case Manager

The Family First Service is looking for a compassionate and motivated Family First Case Manager to support families with children aged 0-18 who are experiencing complex, interrelated challenges.

This role focuses on helping families develop effective parenting skills, strengthen family dynamics, and improve emotional health and well-being.

Our goal is to enhance family outcomes, increase school attendance, reduce risk-taking behaviours, and foster employability.

• Family Support: Conduct holistic Early Help assessments and collaborate with families to create and implement outcome-focused plans tailored to their unique needs.


• Lead Professional Role: Act as the main contact for each family, coordinating service delivery across multiple agencies to support progress on family plans.


• Multi-Agency Coordination: Facilitate the Team Around the Family process, applying the Signs of Safety/Wellbeing Model, and incorporate other evidence-based programs addressing issues like child development and exploitation.


• Program Development: Participate in the development and delivery of new prevention and early intervention programs for young people and parents.


• Practice Improvement: Engage in activities to support service improvement, including maintaining accurate records and participating in audits.


• Flexible Service Delivery: Support families through early mornings, evenings, and occasional weekends, with appropriate time off in lieu (TOIL).

• Relevant Experience: Previous experience in social work, family support, or a related field with an understanding of multi-disciplinary approaches.


• Skills in Engagement: Ability to connect with families and encourage participation in support programs.


• Assessment and Planning: Proficiency in conducting early help assessments, developing action plans, and adapting the Signs of Safety/Wellbeing Model.


• Strong Communication: Excellent interpersonal skills for effective interaction with families, children, and partnering agencies.


• Commitment to Best Practices: Knowledge of safeguarding policies and restorative practices with the ability to maintain accurate records.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.


• Exceptional referral bonuses - £250 per referral placed in to work!


• An extensive & exclusive range of Social Work vacancies across the UK


• Nationwide provider Social Work staff to over 200 local authorities.


• Annual training budget of up to £250 and continued online CPD training.


• Excellent Annual Loyalty schemes / bonuses.