Operations Account Manager – Purchasing Business – £45K + Benefits  

My client is a growing purchasing business who specialise in procurement for premium hospitality clients.

They have a wealth of experience behind them and are looking for talented individuals to join them as they embark on an exciting expansion.

They are currently looking for an Operations Account Manager to join their team.

The successful Operations Account Manager will be responsible for managing client relationships, overseeing procurement operations, and ensuring the successful delivery of their services, whilst being the main point of contact for assigned accounts and will work closely with cross-functional teams to enhance client satisfaction and drive business growth.

This is a fantastic opportunity for a highly driven Operations Account Manager to join a brilliant business who can offer an enjoyable working environment and genuine progression opportunities.

Responsibilities include:

• Managing accounts at site level, being the main point of contact for chefs to manage the day to day needs of their business.
• Checking goods received to ensure their top quality.
• Assist with menu planning and costing of menus.
• Develop and maintain strong relationships with clients, understanding their procurement needs and objectives.
• Oversee the procurement process, ensuring timely delivery and compliance with client specifications.
• Collaborate with internal teams to optimise supply chain processes and implement best practices.
• Monitor account performance, preparing reports and analytics to identify trends and areas for improvement.
• Address client inquiries and resolve issues promptly to ensure high levels of satisfaction.
• Assist in the development of procurement strategies and proposals for new business opportunities.
• Conduct regular account reviews and presentations to communicate progress and gather feedback.
• Stay updated on industry trends and changes in procurement practices to provide valuable insights to clients.

The Ideal Operations Account Manager Candidate:

• Should ideally come from a chef background and have good level of kitchen experience before moving into account management operations.
• Have proven experience in account management or operations for a procurement business or a food supplier.
• Have a strong understanding of procurement processes and supply chain management.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders.
• Proficient in data analysis and reporting, with strong organisational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com