Commissioning Support Officer - ICB

We are looking for a motivated and detail-oriented Commissioning Support Administrator to join a well established team in Sefton.

The role involves providing daily administrative and commissioning support for Individual Patient Activities (IPA) and Continuing Healthcare (CHC) processes, contributing to the effective delivery of services such as Personal Health Budgets, Complex Care, and Funded Nursing Care in line with the National Framework.

You'll serve as a key point of contact for commissioning queries, ensuring data accuracy and supporting business-critical functions on behalf of the Merseyside CCG.

• 37.5 hours per week


• 4 month initial contract with possibility of extension after this


• £14.40 LTD per hour inclusive of holiday pay

Responsibilities

• Act as a liaison for patients, relatives, and providers, handling queries with professionalism and sensitivity.


• Coordinate and maintain accurate data processes, in compliance with organisational and regulatory standards.


• Facilitate communication across internal and external stakeholders, including sharing complex information where persuasion or negotiation may be needed.


• Organise and attend meetings, take minutes, and track action items in collaboration with the Chair.


• Provide non-clinical advice to patients, carers, and external stakeholders, ensuring clear guidance on service delivery.


• Assist in training and inducting new staff, supporting them with on-the-job learning.


• Propose and implement updates to policies and procedures in your area, enhancing service efficiency.

Requirements

• Strong background in commissioning or administrative support, with relevant qualifications to at least Vocational Level 3 or equivalent.


• Proven experience in handling non-routine administrative tasks, with a high level of attention to detail.


• Ability to communicate complex or sensitive information effectively, including situations that may require negotiation.


• Skilled in planning and organising multiple tasks, including diary management and event coordination.


• Proficiency in using databases and developing reports, with advanced keyboard skills and a strong working knowledge of systems like Excel.


• Ability to work independently and manage workload based on service priorities.


• Experience in providing non-clinical support and guidance in a healthcare setting is a plus.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.


• Exceptional referral bonuses - £250 per referral placed in to work!


• An extensive & exclusive range of Social Work vacancies across the UK


• Nationwide provider Social Work staff to over 200 local authorities.


• Annual training budget of up to £250 and continued online CPD training.


• Excellent Annual Loyalty schemes / bonuses.


• DBS disclosures provided via fast-track online services free of charge.