JOB DESCRIPTION



Carboline is seeking a Sales Support Specialist to work out of their Headquarters in St.

Louis, MO or in Atlanta, GA This person will be responsible for supporting a group of field sales representatives in a variety of administrative tasks from entering and tracking orders, working with customers on a regular basis both in person and over the phone and assisting with various projects/reports.


Requirements:


Prior experience in working in administrative roles involving interaction and communication with customers and sales teams.

Prior experience in working with inventory, order management/tracking systems and project related tasks are a plus.

A Bachelors degree is preferred.


Essential Functions:

• Answer a high volume of phone calls, including will-call customers.
• Input orders with correct price, discounts, commission splits, rate special requirements, products, point of manufacture, sales division, project, market, routing, and freight terms.
• Coordinate the manufacturing point, scheduling, shipment and delivery of product.
  
  May help prioritize and negotiate product availability, partial shipments, or splitting shipments
• Follow up daily on order status and notify customers, sales reps, or CSR's of any changes.
  
  Work with production management and expediting to meet customer requirements.
• Manage Regional consignment inventories
• Assist sales reps to help manage Marine Dry Dock Projects
• Work within various customer portals to ensure orders are entered according to portal requirements
• Work with Deals and Distributors to support order entry and sales support
• Participate in Inventory Reduction Cost Avoidance Initiatives
• Work to ensure a successful succession candidate program within service department
• Handle special assignments as needed.