Technical Representative-QA (Hourly)
JOB DESCRIPTION
General Purpose of Job:
The QA Technical Service Rep is responsible for the timely delivery of services related to the quality assurance of Tremco's installed roofing systems within their respective region.
Duties/Responsibilities, Core knowledge:
- Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.).
- Estimate material and labor quantities for roof patch and repair.
- Perform Job Site Inspections as they relate to quality assurance and/or adjustment work.
- Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns.
- Work with local WTI Field Representatives and/or Supervisors as required or necessary.
- Provide accurate and timely documentation to ensure that all work is completed properly and that the customer is fully satisfied.
- Conduct and foster professional and timely communication (via email, voicemail, or in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters.
- Demonstrate working knowledge of all services provided.
- Perform any other duty and/or project as required or assigned by the QA Assurance Group.
Skills, Qualifications, Experience, Special Physical Requirements:
- High school diploma or GED
- Prior supervisory skills and ability to manage people and tasks
- Prior roofing experience, including patch and repair skills
- Knowledge and ability to use basic tools associated with commercial roofing
- Knowledge and experience in monitoring and maintaining Quality Control
- Functional computer skills
- Safety training and OSHA knowledge with a commitment to safety at all times
- Understanding and ability to manage expenses
- Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management - Work independently, as well as in a team environment, to solve problems and delegate assignments
- Excellent customer service skills and ability to build relationships
- Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances - Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
- Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
- Ability to travel out of town, including overnight travel
- Must have transportation and a valid driver's license
- Ability to work weekends and/or holidays if needed
- Ability to pass pre-employment drug test
- Ability to read, write, and speak English
Apply for this ad Online!
- Location: Akron, Ohio
- Type: Permanent
- Industry: Accountancy
- Recruiter: Rust-Oleum
- Email: to view click here
- Posted: 2024-11-12 14:59:44 -
- View all Jobs from Rust-Oleum
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