IT Support Engineer

An exciting opportunity has arisen for an IT Support Engineer, based in Towcester, Northamptonshire to join a well-established global team of IT professionals, supporting a multi-million business with a footprint in the UK, USA and India.

As a market leader, this high technology business is growing - and the expansion will continue via organic growth and acquisition.

Their strategy places customers at the centre of everything, meaning the IT department must support over 150+ software applications, including SAP on many hundreds of servers.

The Northamptonshire based IT Support Engineer will be responsible for assisting the technical design, systems planning, implementation, performance tuning and recovery procedures for mission critical enterprise systems.

The individual should be a hands-on expert, capable of managing the day to day IT operation of the businesses servers and complex operating systems, as well as to recommending the redesign and configuration of operating systems and system applications.

This will require investigation, analysis and feasibility studies of the global IT system requirements, to develop system specifications while identifying methods, solutions, and managing the delivery of a high level of service to the business.

The IT Support Engineer job will encompass:

• Assisting in the management of the day-to-day operations, ensuring that system downtime is to a minimum.


• Revisions to host system firmware and software are all applied correctly.


• Perform troubleshooting as required, and lead problem-solving efforts often involving outside vendors and other support personnel and organisations.


• Installing and maintaining systems and utility software on server computer systems, including server support related to other software.


• Developing and maintaining a comprehensive security and protection environment.

Ideal candidates for the position of IT Support Engineer will possess the following skills:

• Experience of Microsoft environments, including the cloud (Microsoft Azure, Amazon AWS etc) and maintenance of several domains.


• Knowledge of Server Operating Systems including Microsoft and Linux OSX.


• Knowledge of Cisco networking equipment - routing, switching, and Firewalls.

This job is a great opportunity for an IT Support Engineer, who thrives in a team environment and wishes to work in an interesting and successful global organisation based in Towcester, Northamptonshire.

If you see yourself being part of a growing organisation and making a real difference, then this IT Support Engineer job is for you.

To apply for the IT Support Engineer job, or if you are interested in similar positions please send your CV and covering letter to Rwilcocks@redlinegroup.Com, or for more information contact Ricky Wilcocks on 01582 878810 or 079317 88834.