Floating Support Worker (Resettlement Worker)

Currently recruiting for a PRS Access and Resettlement Worker, to work in the Lambeth area.

The service provides tenancy related support to clients to help them access independent accommodation.

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM.

Temporary cover is required for approximately 2-3 months.



In this position, you will be required to:
- Hold a caseload of 25-30 low support key clients who require support to move on into independent, private rented sector accommodation
- Undertake comprehensive assessments that lead to focused and co-produced Housing Plans for clients, and deliver support using a strengths-based model with clearly defined support objectives outlined leading towards agreed goals
- Support the Team Manager to manage the assessment and allocation of referrals to the service
- Provide guidance and support to the team relevant housing and welfare legislation
- Source Private Rented Sector Accommodation for the service including building and maintaining relationships with letting agents and landlords
- Ensure that all procured accommodation complies with relevant health and safety and building control regulations
- Maintain up to date and current knowledge of changes in legislation relevant to local authority housing assistance, welfare reform and other key areas that impact on our clients' lives
- Help develop new housing pathways for the service, increasing the volume of properties being made available to the clients
- Arrange property viewings and assist clients to attend these and where successful, support clients to move into their independent accommodation
- Provide a point of contact for landlords to discuss concerns in relation to the way tenancies are being conducted and advocating on behalf of both Landlord and client according to where any responsibility for tenure breach sits
- Ensure that all necessary support is in place to improve the chances of the client sustaining their tenancy including signposting and attending appointments if appropriate

Please note: this role involves loneworking

To apply for this role, you must have:
- Experience of building and maintaining relationships with landlords and lettings agents in the private rented sector and/or other types of housing provider
- Experience of delivering high quality, structured and time limited interventions that have relieved or prevented homelessness
- Up to date working knowledge of welfare benefits and reform and its relation to housing, as well as a good understanding of tenure law and the ability to advise others as and when needed
- The ability to work in close partnership with external agencies and effectively liaise with a range of service providers or agencies to establish or improve services for clients
- The ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need
- A good level of numeracy, literacy and comprehension to prepare and maintain case records, communicate in writing with other agencies and analyse written and numerical information