Housing Caseworker

Housing Caseworker

Location: South Devon
Contract: Full-Time, Temporary
Salary: Competitive

We are recruiting for a Housing Caseworker on behalf of a well-established local authority in Devon.

This role involves assisting individuals and families at risk of homelessness by providing high-quality advocacy, advice, and support.

You will focus on preventing homelessness, helping clients retain their current accommodation, and ensuring statutory housing obligations are met.

• Proactively provide tailored housing advice and advocacy to individuals at risk of homelessness.


• Develop and implement Personalised Housing Plans to address housing difficulties.


• Collaborate with landlords, solicitors, courts, and multi-agency teams to prevent homelessness.


• Assess eligibility for housing support in line with the Homelessness Reduction Act 2017.


• Manage a caseload of clients, ensuring accurate record-keeping and timely decision-making.


• Provide advice on accessing private and social housing options, including affordability assessments.

To succeed in this role, you will need:

• A minimum of one year's experience in a similar public-facing role working with homelessness or vulnerable clients.


• Excellent knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017.


• Strong communication and negotiation skills, with the ability to handle challenging situations effectively.


• Proficiency in Microsoft Office (Word, Outlook, Excel).


• A commitment to delivering high standards of customer service.

• A Certificate in Housing Practice or equivalent qualification in Health/Social Care.


• Knowledge of welfare benefits systems and landlord-tenant law.

This role offers the chance to make a meaningful impact on the lives of vulnerable people in the community.

You'll work within a supportive team, have access to professional development opportunities, and play a key role in shaping housing outcomes in the region.

If you are passionate about preventing homelessness and have the skills and experience required, we want to hear from you! Please apply now to take the next step in your career.