Scheme Manager

Scheme Manager
Hatfield
Temporary
Full Time
Are you passionate about supporting older people to live independently and thrive in their homes? We are seeking a dedicated Scheme Manager in Hatfield for a rewarding temporary position.
THE ROLE
As a Scheme Manager, you will play a pivotal role in promoting the well-being and independence of residents while ensuring exceptional housing support services are delivered.

Key responsibilities include:

• Encouraging residents to maintain their independence through tailored housing support services.


• Providing comprehensive administrative support, including producing letters and notices, managing invoices, and recording data.


• Responding to customer queries and complaints, offering guidance and advice via telephone and face-to-face interactions.


• Supervising contractors and overseeing works to ensure quality service delivery.


• Ensuring compliance with all legislative and regulatory requirements related to housing services.


• Supporting property resales and other related administrative functions.


• Managing sensitive and confidential information effectively.

THE CANDIDATE
The ideal candidate will have previous experience in a similar role, particularly working with older people in a supportive capacity.

You should also demonstrate:

• Strong communication and customer care skills.


• Experience in resident involvement or customer participation activities.


• The ability to effectively organize and prioritize multiple tasks.


• A proven track record of problem-solving in a housing or support environment.


• A good understanding of the services available to support older residents and their key needs.

THE CONTRACT

• Temporary ongoing - 3-6 months


• The pay rate for this role is £17.70 per hour LTD company rate.
  
  The PAYE equivalent is £15.09 per hour, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!