Salary: €65.000

Start: ASAP

Languages: English and German

Location: Innsbruck

I am seeking a dynamic and experienced Hotel Manager to oversee all aspects of my clients hotel operations.

The ideal candidate will deliver exceptional guest experiences, ensure smooth daily operations, and drive profitability while maintaining the highest standards of service and quality.

Key Responsibilities:

Operational Management:

• Supervise all departments, including front office, housekeeping, maintenance, and sales.
• Ensure smooth and efficient daily operations across all areas of the hotel.
• Implement and monitor standard operating procedures to enhance operational efficiency.

Guest Satisfaction:

• Maintain a guest-focused culture by ensuring the delivery of excellent service at every touchpoint.
• Address guest feedback and complaints promptly and effectively.
• Monitor and enhance guest satisfaction scores.

Financial Performance:

• Prepare and manage budgets, monitoring income and expenses to maximise profitability.
• Analyse financial data and implement strategies to increase revenue and reduce costs.
• Oversee pricing strategies, occupancy, and room rates to optimise revenue.

Team Leadership:

• Recruit, train, and mentor staff to build a motivated and efficient team.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster a positive work environment that promotes collaboration and employee satisfaction.

Compliance and Safety:

• Ensure adherence to all health, safety, and legal regulations.
• Maintain high standards of cleanliness, safety, and security throughout the property.

Sales and Marketing:

• Collaborate with the sales and marketing team to drive occupancy and revenue.
• Build and maintain relationships with corporate clients, travel agents, and local businesses.
• Promote the hotel's brand through innovative marketing strategies.

Reporting and Administration:

• Generate detailed operational and financial reports for ownership or senior management.
• Stay informed about industry trends and competitor activity to maintain a competitive edge.

Qualifications and Skills:

• Proven experience as a Hotel Manager or in a similar leadership role within the hospitality industry.
• Strong understanding of hotel operations, revenue management, and financial acumen.
• Exceptional communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Leadership skills to inspire and manage a diverse team effectively.
• Flexibility to work weekends, holidays, and extended hours as needed.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and growth within the organization.
• Employee discounts on hotel services and amenities.

If you are a results-driven leader with a passion for hospitality, we invite you to join our team and make a difference!