Apcoa Parking UK

Customer Service Advisor

 Customer Service Advisor – Wigan - Full time; 40 hours per week - £23,795.20 per annum

Do you have customer service experience? Are you a good communicator? 

Full time (40 hours) : Any 5 out of 7 days : Working hours between 8AM – 8PM  
Mon – Fri: 8am – 5pm or 11am – 8pm 
Sat/Sun – 8am – 5pm

We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service
You will join a team that takes a real pride in what they do.

They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.

As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.

You’ll get given every chance to progress within a company that invests in its people.

We celebrate individuality, and reward and recognise employees who go beyond the plate

What will you do? :

- Serving customers ensuring they receive an easy and seamless tailored experience over the telephone taking inbound calls.
- You will provide exceptional customer service via telephone and email
- Working on the live webchat to help and support our customer issues
- Being informed about services and helping customers with natural service

What will you bring? :
We are looking for an excellent team player with great communication skills.

You will be someone who possesses the skills to work under pressure. 

Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for the customers?
Do you have a desire to succeed in your role?

We'll ensure you are rewarded for all of your hard work, which is why there is a competitive benefits package on offer to you:

- 40 Hours working 5 days over 7 days
- £23,795.20 per annum
- Full Uniform
- Training and development
- Company Pension
- Employee discount scheme
- Once monthly free lunch and free parking.

So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.

We'd love to hear from you.
Does this sound like you? Then please apply now!

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.

With projects and an atmosphere of fostering and support.

Staff have the training openings to fulfil their potential while aiming for excellence in their work.


  • Start: 06/12/2024
  • Rate: £23795.20 per annum
  • Location: Wigan,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Apcoa Parking UK
  • Contact: APCOA Admin
  • Tel: 018 95 27 25 00
  • Email: to view click here
  • Reference: 3331
  • Posted: 2024-12-06 13:15:04 -

  • View all Jobs from Apcoa Parking UK


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