Housing Officer

Housing Officer
Preston
General Needs
Permanent Contract
Full Time
£25,420 to £26,976 per year

We are seeking an experienced Housing Officer to join a leading Housing Association in Preston.

This role involves delivering high-quality housing services, maintaining properties, and supporting tenants in the Northwest region.

THE ROLE
As a Housing Officer, you will manage a portfolio of properties, ensuring all tenancies are effectively maintained and providing support to tenants with their housing needs.
Key responsibilities include:

• Ensuring all tenants have a signed Assured Short-hold Tenancy agreement (AST).


• Supporting tenants with Housing Benefit applications and liaising with credit control to manage rent shortfalls.


• Educating tenants about their responsibilities for charges, including council tax, utilities, and insurance.


• Conducting regular property visits and arranging planned/reactive maintenance checks.


• Carrying out Fire Risk Assessments and addressing Anti-Social Behaviour cases promptly.


• Liaising with external professionals to address tenants' changing needs.


• Managing void inspections, arranging repairs, and ensuring properties meet re-letting standards.

THE CANDIDATE
The ideal candidate will have previous experience in a similar role, working within the social housing sector.
We are looking for someone who has:

• A strong understanding of housing legislation and tenancy agreements.


• Excellent communication and organizational skills.


• Experience in property management and maintenance.


• The ability to handle anti-social behaviour cases effectively.


• A proactive and flexible approach to problem-solving.

THE CONTRACT

• Full-Time, Monday to Friday.


• Permanent Contract.


• £25,420.00 to £26,976.00 per year, plus benefits.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!