Hire Desk Controller

Job Type: Full Time, Permanent

Location: Worsley, Greater Manchester

Working Hours: Monday to Friday – 8:00am to 5.00pm, with an unpaid lunch break of half an hour.

Salary: £27,500.00 to £32,500.00, dependant on experience.

Benefits

• Company Pension.
• Enhanced Annual leave dependent on time served, first increase of one day after 2 years.
• On the job training will be provided.

Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide.

Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 32 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes.

Falcon Power Generation are seeking to recruit a Hire Desk Controller to join our Power Division.

Full training provided by our experienced team.

Responsibilities – Hire Desk Controller:

• Answering hire enquiries by telephone and email.
• Preparing and emailing quotes to customers.
• Creating, managing and organising hire contracts.
• Managing daily deliveries and collections.
• Overseeing fuel management contracts.
• General administration duties involved in the above and tasks as required.

Qualifications - Hire Desk Controller:

• Excellent customer service and communication skills – verbal and written.
• IT literate which must include Excel, Word and SharePoint.
• Good knowledge of InspHire would be advantageous but not essential.

Skills – Hire Desk Controller:

• Excellent attention to detail and accuracy.
• Excellent organisational skills and method of working to support the process of working on multiple tasks at once.
• Ability to use your own initiative.
• Ability to work on your own and as part of a team.
• To be an effective team member with a highly supportive and collaborative approach.
• Ability to work under pressure.
• Problem Solving.
• Excellent time keeping.

Personal Attributes – Hire Desk Controller:

• To be motivated and enthusiastic.
• A ‘can-do’ attitude with a flexible approach to working hours.
• Persistence and determination.
• A desire to learn and improve knowledge and skills