Homeless Assessment Officer

Homeless Assessment Officer
Liverpool
Temporary
Full-time
Summary:
We are looking for a Homeless Assessment Officer to a team in Liverpool on a full time, temporary basis.

The successful candidate will play a key role in providing a high-quality, customer-focused homelessness service aimed at preventing homelessness and assisting individuals in securing stable accommodation.
THE ROLE:
As a Homeless Assessment Officer, you will be responsible for working with individuals facing homelessness, assessing their housing and support needs, and helping to prevent homelessness by finding appropriate solutions.

Key responsibilities include:



  • Interviewing clients and providing tailored advice to prevent homelessness.

  • Working with Council departments, partners, and landlords to implement support services.

  • Conducting home visits and providing a full appraisal of clients' housing situations.

  • Completing risk assessments and liaising with relevant agencies as needed.

  • Ensuring accurate and timely data entry and record-keeping.

  • Assisting clients with accessing statutory, non-statutory, and voluntary agencies.

  • Participating in an out-of-hours on-call rota and handling emergency situations.


THE CANDIDATE:
To be considered for this role, you will need previous experience in a similar role, particularly within homelessness prevention and housing advice.

The ideal candidate will also possess:



  • Substantial experience in homelessness prevention and housing advice.

  • Strong interviewing and negotiation skills.

  • Knowledge of Landlord and Tenant, Immigration, Welfare Benefits, and Social Services legislation.

  • A commitment to continuous professional development and service improvement.

  • Ability to work assertively and sensitively with potentially homeless individuals.


THE CONTRACT:



  • Temporary: 3 months ongoing

  • The pay rate for the role is £18.00 per hour LTD company rate.

    The PAYE equivalent is £15.35 per hour, inclusive of holiday.


HOW TO APPLY:
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!




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