Resettlement Officer

Resettlement Officer
Bournemouth Christchurch and Poole
Temporary
Full-time
Are you passionate about helping individuals transition from supported housing to independent living? Join a dynamic Housing Options team dedicated to making a positive impact in the community.
THE ROLE
As a Resettlement Officer, you will play a key role in supporting clients to secure appropriate accommodation and successfully transition into independent living.

Your responsibilities will include:

• Assisting clients in sourcing and securing settled accommodation.


• Liaising with landlords, letting agents, and housing providers to ensure a steady supply of quality housing options.


• Supporting provider staff to develop expertise in housing processes, landlord relations, and council incentives.


• Promoting initiatives to attract and retain landlords within the private rented sector.


• Ensuring clients have access to support for financial arrangements, tenancy sign-ups, utilities, and benefit applications.


• Developing and implementing move-out packs with practical resources for clients.


• Maintaining accurate case notes and records using Locata systems.

THE CANDIDATE
The successful candidate will have prior experience in a similar role within housing, resettlement, or supported living.

You will also have:

• Strong knowledge of housing legislation, tenancy sustainment, and move-on processes.


• Experience working with vulnerable individuals, including those with complex care and support needs.


• Proven ability to engage and build relationships with landlords and letting agents.


• Excellent communication and interpersonal skills for collaborating with multiple stakeholders.


• Strong organizational skills and the ability to manage a varied workload effectively.

THE CONTRACT
Temporary - 3 months ongoing
The pay range for the role is £23.50 per hour LTD company rate.

The PAYE equivalent is £20.03 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772208966 and ask for Beth for an informal discussion.