JOB DESCRIPTION



Title: Service Center Manager



Who We Are:


Carboline is a St.

Louis-based coatings manufacturer with a global reach.

The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.

Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.

From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.

If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.


Position Summary:


Responsible for the overall management of the assigned Service Center location including: inventory, warehousing, customer relations, and sales.

Supervises 2 or more employees.


Essential Functions:

• Communicate with local sales force assigned to the Service Center regarding inventory, color, and service needs.
• Manage inventory including: total turns, in-bound replenishments, aging calculations and expiry date control, bin space control, core product stocking.
• Manage inventory reorder points (ROPs) and reorder quantities (ROQs) levels to yield established on time in full (OTIF) and inventory goals.
• Direct and control daily/weekly cycle counting and physical inventories as required.
• Manage receipt of inbound and shipment of outbound goods.
• Interact with and assist customers as needed.
• Assure on Time in Full delivery to customer's request.
• Perform Root Cause Analysis on OTIF misses.
• Manage on-site order entry process as needed.
• Oversee implementation, utilization and quality conformity of local color eye and rapid tint functions.
• Approve and process returned goods.
• Assure accurate and timely shipment of replenishment orders.
• Prepare Bills of Lading per Department of Transportation (DOT) certification and guidelines.
• Manage and oversee reserved materials.
• Assure compliance with all regulatory and safety procedures that apply.
• Assure compliance to housekeeping expectations as defined by management.
  
  
• Assist in daily warehousing duties as needed.
• Supervise warehouse and administrative staff.
• Monitor and manage all service center financial statement expenses to budget.
• Purchase: shipping, office, warehouse and other supplies as needed.
• Manage leasing of various equipment.
• Monitor and maintain training schedules for all personnel including: safety, DOT, forklift, IATA.
• Maintain records of operating and property lease agreements.
• Actively communicate with management to keep them advised on all pertinent matters.
• Preform additional duties as assigned
• Commit to the Company's safety and quality programs.

• High School Diploma or equivalent,
• Minimum of Associates Degree in a Business-related discipline or minimum 7 years practical experience,
• minimum 2 years Supervisor or Management experience,
• minimum 1 year sales or retail experience preferred.
  
  
• Must either have forklift certification or have ability to pass forklift certification test.