Senior Support Worker

Responsibilities


To coordinate the provision of holistic care and support of the care floor to meet users' physical and psychological needs and to promote the continuing spiritual, family and social life of the residents both within and outside the home helping them to maintain social interaction with family, friends and the community in line with their wishes.




  • To coordinate the delivery of personal care to individuals, following instructions and recognised training received.

    This may include, for example, help with:



    • Getting up/ putting to bed

    • Personal hygiene

    • Dressing /undressing

    • Use of toilet/commode

    • Catheter care including stoma and sheath care

    • Assisting with prostheses (false legs/eyes etc)

    • Application of simple dressings

    • Using sterile techniques

    • Foot and hand care

    • Basic nursing care during illness and terminal illness

    • Health promotion

    • Person-centred support for those living with dementia



  • To assist the Registered Manager in monitoring the effectiveness of the key worker systems within the home, including the preparation, implementation and review of individual care plans, and attending reviews.

  • To liaise with medical and nursing practitioners, medical establishments, social workers and other agencies on all relevant matters, including the admission, discharge, transfer and death of service users.

  • To assess the progress of service users and to maximise their independence levels, encouraging them to achieve their full potential.

  • To monitor the general health and well-being of service users for any signs of deterioration, so that early intervention can ensure that preventable measures are taken to avoid unnecessary hospital admissions.

  • To be familiar with and practice in accordance with the Safeguarding Adult's Policy and practice guidelines and always relate any issues or concerns to a line manager.

  • To maintain accurate service user records, e.g.

    Care Plans, as required and in accordance with Policy and good practice.

  • To promote effective communication and positive relationships, and, where there are communication difficulties, to enable service users to have access to advocates where appropriate.

  • To operate and promote an effective and responsive complaints procedure in line with policy.

  • To ensure the proper control, recording and issuing of medications as prescribed by a medical practitioner and in accordance with policy.

    To support those who are able to administer their own medication.

  • To ensure the residential services are compliant with the guidelines and standards set out by the Care Quality Commission (CQC) and other statutory and legal frameworks and to respond appropriately to inspection reports.

  • To assist in managing and supporting the staff team in the performance of their day to day duties including the allocation of work rotas, supervision and support.

  • Adverse Event reporting: to complete the notification of adverse events in line with the local authority's governance requirements.

  • To identify poor staff performance and report to the Registered Manager so that any action can be initiated.

  • To undertake the supervision of a small group of staff and develop awareness and skills through one-to-one and group meetings and identification of training needs.

    To support and assess progress of those undergoing qualification/training eg Care Certificates, to ensure quality and completion of the programme.

  • To occasionally assist with the recruitment and selection of staff.

  • To assist with staff training and practice improvement of individuals in conjunction with other senior colleagues to participate in the induction programme for new staff.

  • To promote and maintain the quality assurance monitoring systems and observe the principles of Best Value.

  • To be responsible for the general supervision of the Home in the absence of the Registered Manager or Deputy Manager.



    • Requirements



    • To be compliant with Mandatory Training Requirements

    • Must hold Care Certificate Qualification and Level 3 Diploma in Care qualification (or equivalent) and have received updated mandatory training in relevant areas

    • Experience in the care of older people and care of those with dementia is essential

    • A commitment to and responsibility for personal and professional development and actively to take advantage of upskilling through relevant apprenticeship standards and training opportunities for both yourself and others

    • Be trained in First Aid to an appropriate level

    • Strong influencing and negotiating skills

    • Ability to cope with conflicting demands and deadlines and proactive in identifying and resolving problems

    • An acceptance of shift work, flexible hours

    • Strong IT skills including Microsoft Office and other IT systems and will develop digital skills as necessary.

      An ability to manipulate data in excel to produce relevant management information



    Location: Bristol



    If interested, please submit your CV and call Varsha on 02036913890 between 9am to 5pm for more details





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