Local Taxation Officer

Service Care Solutions are working alongside a local authorising in Nuneaton and Bedworth who are looking for a Local Taxation Officer to join their team on a temporary basis.

Please find a description of the role below.



Role: Local Taxation Officer
Rate: £26-£30 per hour (Umbrella)
Location: Nuneaton and Bedworth
Contract: 3 months on going.

Key Responsibilities:

• Handle enquiries from the public, businesses, and other agencies via phone, email, in person, or in writing.


• Process refunds for overpaid Council Tax and NNDR.


• Undertake tracing work to locate absconders and prepare cases for write-off.


• Assist with bankruptcy-related matters and manage sundry debt accounts.


• Detect and prevent fraudulent applications for reliefs, discounts, and exemptions.


• Maintain knowledge of relevant legislation and assist with statutory relief determinations.


• Liaise with internal departments and external organisations as needed.


• Strong knowledge of Council Tax and NNDR legislation.


• Experience in customer service and handling financial transactions.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.