RTA Portal Fee Earner

Job Title: RTA Portal Fee Earner– Full Time
Location: Warrington Office-based with 1 day WFH (Work From Home)
Hours: 37.5 hours per week, Monday to Friday

Role Overview:

We are currently recruiting for a dedicated and experienced Claimant RTA File Handler to join our client's growing team.

In this role, you will be responsible for managing claims through the OIC Portal (Stages 1-3), ensuring that all procedures are followed correctly.

This is an excellent opportunity for someone with a strong background in RTA Personal Injury matters to progress their career within a supportive and dynamic environment.

Key Duties & Responsibilities:

- Set up new files and ensure all relevant information is inputted into the case management system (Proclaim)
- Take initial instructions and details of accidents from clients over the phone
- Formulate and implement an initial strategy for dealing with claims
- Register and manage claims through the Proclaim system and MOJ Portal until settlement or case progression to Stage 3
- Negotiate with Third-Party Insurers to achieve a timely settlement
- Ensure all actions are completed according to task lists on Proclaim
- Process your own bills as necessary
- Ensure full compliance with the SRA Code of Conduct 2011
- Deal with infant claims and credit hire matters (knowledge desirable but not essential)

Skills & Experience Required:
 

- Comprehensive experience of handling RTA Personal Injury claims from inception to settlement
- Strong understanding of the OIC Portal stages 1-3 and the claims process
- Excellent communication skills, both oral and written
- High attention to detail and strong organisational abilities
- Ability to work effectively within a team
- Experience with Proclaim case management system is essential
- Knowledge of infant claims and credit hire is desirable but not essential

- Ability to work under pressure and manage a varied caseload

Benefits:

- Competitive salary
- Company events and social activities
- Company pension scheme
- Cycle to work scheme
- Free flu jabs
- On-site parking
- Employee referral programme
- Flexible working with 1 day per week WFH

Why Join This Firm?
This is an exciting opportunity for a motivated Claimant RTA File Handler to join a forward-thinking and supportive team.

With a structured work environment and the opportunity for career progression, this role offers excellent benefits and a healthy work-life balance.

Schedule:

- Monday to Friday, 37.5 hours per week
- Hybrid working arrangement (1 day per week WFH)

If you have experience in handling RTA claims and are looking to further your career in a supportive and dynamic environment, we would love to hear from you.
Apply Today:
Please submit your CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.