Sales Order Processing Assistant

£28,000 - £30,000 + Hybrid + Bonus + Benefits

Our client is a leading games company specialising in creating world-class board games and playing cards that entertain millions around the world.

They are key partner of Hasbro, creating editions for Monopoly, Cluedo, Risk, Trivial Pursuit, Guess Who and Connect 4.

They also own brands such as Top Trumps, Pass the Pigs, Waddingtons No.1 Playing Cards and others.

They continue to partner with some of the biggest brands globally such as Disney, Warner Bros, Universal, Netflix, the BBC, Heathrow, McDonalds and more.

In order to ensure the smooth and efficient processing of orders a highly motivated and detail-oriented Sales Order Processing Assistant is required to join our client's dynamic team.

The successful candidate will act as a bridge between various departments, contributing to the overall success of their operations.


Individuals that share their diverse and inclusive company culture which values creativity, independence, and problem-solving are encouraged to apply.

Key Responsibilities

• Order Processing: Efficiently process a large volume of orders in a fast-paced environment, ensuring accuracy and timeliness.
  
  Overseeing orders from receipt through to delivery and in some cases beyond.


• Multitasking: Manage multiple tasks including admin, data entry, phone calls, instant messaging, and other ad hoc duties, all while balancing orders, customer, sales, and warehouse requests.


• Problem Solving: Act as a firefighter, solving daily problems and ensuring no day feels the same.
  
  We are a solutions-based department, constantly addressing and resolving issues as they arise.
  
  Reporting: Utilize tools to generate reports, making order processing more efficient and effective.
  
  Realising the potential of these tools is key to success for both the individual and the department.


• Customer and Sales Support: Attend to customer and sales product needs such as pricing, product data, and anticipating potential issues.
  
  This includes filling in new line forms as part of the overall process.


• Communication: Exhibit excellent communication skills, ensuring clear and effective interaction with all departments.
  
  How we communicate is key to avoiding and resolving issues promptly.


• Composure: Maintain a calm composure during busy times and work well in a team to identify and distribute workload efficiently.


• Experience: Previous experience in order processing is required, with a strong emphasis on communication skills, especially in relaying day-to-day information to management

What We're Looking For

• Proficiency in English (both written and spoken).


• Strong mathematical skills.


• Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.


• Experience with ERP systems; SAP experience is a bonus.


• Excellent communication skills and the ability to work under pressure.

Why Apply?

• HealthCare: Dental and Private Healthcare.


• Impactful Role: As a medium to large company, you are not just a number; your contributions are seen and valued.


• Great Team: Work with a team of great characters in a supportive and collaborative environment.


• Career Growth: Opportunities for career growth and development within the company.

This is a wonderful opportunity for a dynamic, proactive and ambitious individual to join a consultative, highly regarded, business in an important, growing role.

An attractive salary and genuine career development opportunities are available alongside a competitive salary and attractive benefits package.

Apply now!