Do you thrive in fast-paced environments, stay calm under pressure, and excel at leading teams? If so, we’re looking for a Leisure Manager to ensure smooth daily operations and deliver an unforgettable experience to our visitors.

Your Responsibilities:
You’ll oversee and coordinate a wide range of tasks to ensure that every visitor’s experience is seamless and memorable.

Reporting to senior management, your role includes:

• Ensuring all areas – ticketing, shop, cash handling, and group management – function harmoniously.
• Managing administrative tasks, such as creating manuals, documenting processes, and controlling operational standards.
• Taking a hands-on approach to frontline duties, including ticket sales, guiding tours, and maintaining cleanliness.
• Planning and managing staff schedules, leading a motivated team with clarity and enthusiasm.
• Overseeing and mentoring a core team while maintaining high attention to detail.
• Acting as the first point of contact for technical issues and liaising with external service providers.
• Developing and maintaining manuals, protocols, and technical documentation.
• Handling cash register management, invoicing, reminders, and order processing.
• Planning and executing events, workshops, and photo shoots while contributing to organizational projects.

Your Profile:

• A talented organizer with a calm demeanour, even in hectic situations.
• Fluent in English and German is a must
• Experienced in leading teams, preferably in cultural, hospitality, or similar sectors.
• Passionate about structure, processes, and efficiency with an eye for the big picture.
• Excellent communication and interpersonal skills, adaptable to different audiences.
• Technically savvy with familiarity in Microsoft Office, CMS platforms, and ticketing systems.

Join now! Apply now to become part of an enthusiastic and dedicated team that redefines unforgettable experiences!