We are seeking a skilled Customer Service Coordinator to join a leading chemical manufacturer based in Preston.

This well-established company operates on a global scale, and the position offers the Customer Service Coordinator an exciting opportunity to support the team on a temporary basis while delivering outstanding customer service.

Key Responsibilities for the Customer Service Coordinator:

• Process customer orders efficiently ensuring accurate cost application and creation of export document packs.


• Address stock inquiries, explore transport and dispatch options, and provide clear explanations of overall costs.


• Demonstrate confidence in freight management, effectively handling complex dispatch schedules and managing logistics.


• Uphold company principles and values through every customer interaction, ensuring a professional, friendly, and efficient service as the Customer Service Coordinator.


• Proactively keep customers informed from the first communication to the successful completion of their orders.


• Communicate with key stakeholders to discuss manufacturing demands, and dispatches to ensure timely shipments of orders.

Experience Required for the Customer Service Coordinator:

• Proven experience in a dynamic Customer Service Coordinator role, demonstrating exceptional communication skills both over the phone and via computer systems.


• Solid understanding of exports, transport options, documentation, and overall order management processes.


• Experience with SAP software.


• Strong attention to detail, ensuring customer orders are processed in line with company policies and procedures.

If you have the expertise and enthusiasm to excel as a Customer Service Coordinator, we encourage you to click the link below and apply directly today!