Holt Executive are delighted to be partnered with a globally recognised communication and technology leader to support a critical hire within their Aviation Customer Support team.

Our partner provides unrivalled connectivity solutions across critical sectors.

This role will specifically support our partner’s Commercial Aviation customers to ensure seamless material management and product support for their in-flight connectivity solutions.

 

Key Responsibilities – Materials  / Inventory Controller – Aviation /Aerospace:

- Set up and manage new spare support contracts (ISS/Warranty Repair) throughout program lifecycles, including operational and financial forecasting.
- Act as a primary product support contact for airline customers and suppliers.
- Drive vendor performance SLAs, including finished goods, RMAs, and reliability.
- Oversee failure analysis and repair shop finding reports, including customer reporting.
- Manage supplier KPI reporting and hardware support, both internally and for customers.
- Coordinate fleet-wide hardware modifications for airline customers.
- Own and manage spares support reporting for key stakeholders.
- Participate in internal and external meetings, including In-Service meetings, program 360 reviews, and customer business reviews.
- Handle Out of Warranty financial reporting and charge management.
- Support transactions, including RMA creation, shipping coordination, repair/exchange fulfilment, and spares availability management.

 

Key Experience required - Materials  / Inventory Controller – Aviation /Aerospace:

- 5+ years of experience, ideally in the aviation .
- Practical experience with SAP, ServiceNow, JIRA, Confluence, and AMOS.
- Experience processing high-value, complex aviation orders involving multiple part numbers, configurations, suppliers, and delivery cycles.
- Proven ability to manage the supply chain for large-scale airline fleet programs, ensuring efficient and cost-effective logistics and customer service.
- Adaptability and resilience in a dynamic work environment.

 

If your skills and experience match this Materials  / Inventory Controller – Aviation /Aerospace opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com