IT Services Coordinator

IT Service Coordinator
Location: London Victoria
Salary: up to £35,000 per annum


Are you an IT Professional looking for an exciting new role?

About the company

Our client is fast-growing Professional Services based in the London Victoria
Position Overview

As the public face of the global IT Department, you will be servicing a user's in the London office and occasionally supporting the global team remotely
Responsibilities

Coordinate hardware upgrades and install/configure systems following global standards.
Maintain hardware inventory, software licenses, and renewals.
Complete project tasks, including testing and documentation.
Plan and execute maintenance upgrades.
Troubleshoot and resolve complex hardware/software issues; provide 2nd level support.
Collaborate with clients and vendors, ensuring timely issue resolution and relationship management.

Candidate Requirements

Essential Skills and personal qualities
3+ years of experience in desktop support (Windows, Office 365) and iPhone/iPad support; video conferencing and networking knowledge.
Friendly, client-focused attitude; prioritize customer satisfaction with a "service with a smile" approach.
Detail-oriented, reliable, and committed to following up on tasks and support requests.
Able to work well under pressure with strong planning, execution, and time management skills.
Self-motivated with a drive for continuous improvement and a disciplined work ethic.
Takes ownership of tasks, proactively monitors incident resolution, and communicates potential wider impacts.
Excellent verbal and written English communication skills.

Apply now to Just IT or email lukeg@justit.co.uk and we will review your application.

If you are suitable for the role, we will be in contact to discuss this opportunity.