Housing Officer

Housing Officer
London - Farringdon
Temporary
Full-time
Are you an experienced Housing Officer looking for your next opportunity? Join a leading Housing Association and play a key role in delivering high-quality housing management services to residents across London.
THE ROLE
As a Housing Officer, you will provide effective housing management services, ensuring tenancy conditions are met, supporting residents, and maintaining excellent community standards.

• Conduct regular welfare checks, tenancy audits, and safeguarding referrals.


• Manage tenancy sustainment, ensuring residents receive necessary support.


• Handle nuisance issues and anti-social behaviour cases, using mediation and non-legal interventions.


• Attend court hearings, prepare legal documents, and enforce tenancy agreements.


• Carry out pre-void inspections and support the lettings process to minimise void turnaround times.


• Work closely with internal teams and external agencies to improve service delivery.


• Promote resident involvement and assist with income management to maximise rent collection.

THE CANDIDATE
The ideal candidate will have previous experience in a similar housing management role, with a strong understanding of tenancy enforcement, housing legislation, and customer service.

• Experience dealing with tenancy breaches, anti-social behaviour, and safeguarding concerns.


• Strong communication and negotiation skills with the ability to manage complex cases.


• Ability to work collaboratively with stakeholders, local authorities, and voluntary agencies.


• Proficient in IT systems and digital communication tools.


• Full UK driving licence and access to a vehicle for site visits.

THE CONTRACT

• Temporary - 3 months with possibility for extension


• Full-time position


• Hybrid working available


• The pay range for the role is £24.27 per hour LTD company rate.
  
  The PAYE equivalent is £20.69 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!